Director of Sales

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Oversee HEI’s LEAD Program, ensuring hotels achieve closure rates.

• Manage the Group LEAD process to implement the Group and Events strategy, surpassing transactional and revenue objectives.

• Conduct daily sales data analysis to guarantee compliance with processes and accountability.

• Approve revenue and activity targets for properties as well as incentive plans.

• Enhance Group and Catering outcomes through sales activities, funnel management, conversions, and sales manager effectiveness.

• Collaborate with the Corporate Director of Business Travel to secure, activate, and reactivate Business Travel accounts.

• Work alongside the enterprise Rapid Response Lead Team to oversee LEAD flow on an hourly basis.

• Utilize HEI Corporate resources effectively, including VAW, HSR, CVENT, and Knowland.

• Partner with the Campaigns and Promotions team to explore email marketing opportunities using Constant Contact.

• Communicate and manage funnel owner requests with the HEI Campaigns and Marketing Group.

• Hold teams accountable to HEI's performance benchmarks.

• Collaborate with property EC teams to implement corporate sales initiatives.

• Delegate accountability, authority, and resources while monitoring execution.

• Verify daily, weekly, and monthly sales cycles alongside corporate-defined RDOS rhythms.

• Analyze market performance and opportunities for segmentation and the deployment of hotel sales utilizing Travelclick, CVENT, Knowland, STR, SSA, and similar systems.

• Perform additional job-related tasks as assigned.

⛳️ Requirements

• Bachelor’s Degree, ideally in Marketing, Communications, or a related field.

• At least 10 years of progressive sales experience in the hospitality sector.

• Experience with multiple brands and markets is preferred.

• Strong familiarity with CMS and brand sales platforms, including CI/TY, Delphi, Travelclick, CVENT, Knowland, Opera, and PMS.

• Knowledge of Delphi Fdc and Marriott CI is essential.

• Comprehensive understanding of hotel sales, marketing, and revenue management.

• Advanced capabilities in direct sales processes, B2C, revenue management methodologies, eCommerce strategies, and brand resources.

• Strong leadership skills, strategic sales planning, data analysis and interpretation, multitasking, organization, and communication abilities.

• Capacity to manage team members to enhance performance while supporting Talent Acquisition and development through the HEI platform.

• Comfortable engaging with owners, brands, and customers to communicate the HEI brand message and achieve results.

• Willingness to travel up to 25% of the time may be necessary.

🏝️ Benefits

• Medical insurance provided by Anthem Blue Cross Blue Shield.

• Dental coverage through Anthem Blue Cross Blue Shield.

• Vision insurance via EyeMed.

• Vacation, sick leave, and holiday programs.

• Pet insurance available through ASPCA.

• Supplemental, spousal, and child life insurance options.

• Short-term and long-term disability plans.

• 401(k) Savings Plan with matching contributions.

• 'YouDecide' discounts.

• Hotel Room Discount programs.