Director of Revenue Operations

This is a fully remote position, open to applicants in Alabama, +28 more states.

📋 Description

• Take ownership and orchestrate the comprehensive revenue operations function, linking marketing, sales, and customer success to create a cohesive growth engine.

• Serve as the main strategic advisor to the CGO, translating overarching business objectives into actionable operational frameworks, KPIs, and technology investments.

• Lead, mentor, and expand a high-performing team of operations specialists focused on data, systems, and process optimization.

• Design and oversee a top-tier revenue technology roadmap, incorporating CRM, marketing automation, and advanced AI tools.

• Establish and uphold a solid data architecture, guaranteeing high standards for data taxonomy, hygiene, and cross-platform governance.

• Advocate for AI-driven innovation throughout the GTM organization, integrating intelligent automation into forecasting, lead scoring, and personalizing the church experience.

• Facilitate cross-functional alignment on essential processes, from lead management and handoff SLAs to intricate attribution models.

• Oversee the forecasting framework and collaborate closely with Finance on strategic revenue planning and budget reconciliation.

• Develop and circulate executive dashboards that equip the CGO and Board with actionable insights necessary to propel the mission forward.

• Coordinate the annual GTM planning cycle, ensuring headcount, pipeline targets, and budgets align with our growth trajectory.

• Lead change management initiatives for new technology implementations and process redesigns, ensuring seamless adoption across the revenue team.

• Manage key vendor relationships and procurement, working in conjunction with Finance and IT to enhance our operational footprint.

⛳️ Requirements

• 7-12 years of progressive leadership experience within revenue, sales, or marketing operations in a B2B context.

• Proven track record of building, mentoring, and scaling high-performing operations teams.

• Extensive technical proficiency in CRM administration and comprehensive ownership of the revenue technology stack.

• Hands-on experience utilizing AI/ML tools in GTM functions, including predictive scoring and intelligent forecasting.

• Demonstrated aptitude for fostering strategic cross-functional alignment between sales and marketing teams.

• Strong background in process management and documentation.

• Experience in presenting to senior leadership.

• Expertise in orchestrating complex projects and programs across diverse, multi-stakeholder initiatives.

• Experience collaborating with Finance leadership on strategic budget planning and revenue forecasting.

• Familiarity with constructing full-funnel attribution models, lead scoring, and lead routing.

🏝️ Benefits

• Health insurance, dental, and vision coverage for your family.

• 401K plan.

• Paid time off.

• Sick leave.

• Parental leave.

• Additional variable compensation.