Director of Product, Payments

This is a fully remote position, open to applicants in United States.

📋 Description

• Define and implement the strategic vision and roadmap for the payment platform.

• Provide innovative solutions specifically designed for food service and retail operations.

• Ensure product development aligns with market opportunities and delivers customer value.

• Convert business requirements into technical specifications.

• Identify and pursue cross-selling opportunities within PAR’s ecosystem.

• Manage daily platform operations to guarantee reliability and high performance.

• Drive operational KPIs and focus on continuous improvement.

• Oversee risk management, compliance, and fraud prevention in food and retail settings.

• Establish strong partnerships with processors, banks, and regulatory bodies.

• Optimize costs and create bundled solution strategies.

• Build and lead high-performing product and operations teams.

• Foster a culture of innovation and customer-centricity.

• Coordinate cross-functional teams across Sales, Engineering, Marketing, and Legal.

• Represent PAR at industry events and engage with executive stakeholders.

• Develop team objectives, incentive plans, and opportunities for growth.

⛳️ Requirements

• 7-10 years of experience in product management and operations, including at least 3-5 years in payment technologies.

• Background in the restaurant, convenience store, or retail technology sectors is highly preferred.

• Experience integrating payments with POS, inventory, and loyalty platforms will give you an edge.

• Proven track record of launching successful B2B payment products.

• Strong understanding of card processing, ACH, wire transfers, digital wallets, and emerging payment methods.

• Success in implementing cross-selling strategies.

• History of managing cross-functional teams in a dynamic environment.

• Experience in transaction fee optimization and merchant negotiations.

• Solid background in scaling operations for high-volume systems.

• Familiarity with restaurant and convenience store business operations is advantageous.

• Comprehensive knowledge of PCI DSS, AML, KYC, and payment compliance.

• High technical aptitude and capability to collaborate with engineering teams.

• Strategic thinker regarding bundling and solution packaging.

• Strong analytical and data-driven decision-making abilities.

• Excellent communication skills and stakeholder management capabilities.

• Expertise in risk management and fraud prevention.

• Leadership and mentoring skills.

• Capability to thrive in uncertain situations and provide structure to scaling teams.

• Customer-first mindset with a strong passion for innovation.

🏝️ Benefits

• Offers equity.

• Provides bonuses.