Director of Product, Invoicing

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the commercial and strategic success of Billtrust’s Invoicing product line, focusing on both buyer-facing and supplier-facing experiences, ensuring global e-invoicing compliance, and enhancing buyer AP portal connectivity.

• Foster data-driven product decisions that contribute to revenue growth, increase e-invoicing adoption, and improve retention rates.

• Manage the roadmap for global e-invoicing compliance, which includes adhering to PEPPOL and VAT/GST mandates.

• Enhance Billtrust’s AP portal network strategy and ensure connectivity reliability.

• Collaborate with Payments to integrate Invoicing and Payments into a unified AR platform strategy.

• Lead, recruit, and nurture a team of 2-4 Product Managers.

• Define, prioritize, and oversee the Invoicing backlog along with the annual planning baseline.

• Propel AI-driven invoice automation, touchless processing, exception handling, and intelligent workflows.

• Serve as the primary commercial liaison across Sales, Marketing, Customer Success, and Engineering teams.

• Conduct competitive analysis, market research, go-to-market strategies, messaging, positioning, and enablement efforts.

• Engage directly with customers to validate the product roadmap, guide adoption, and establish feedback mechanisms.

• Track and report on product KPIs, including revenue growth, e-invoicing adoption, and retention/renewal metrics.

• Travel quarterly for customer onsite meetings and events.

• Report directly to the VP of Product, Software.

⛳️ Requirements

• 8-10+ years of experience in commercial and technical product management.

• 3-5+ years of direct experience managing and developing Product Managers.

• A Bachelor’s degree in Computer Science, MIS, Business, or a related field, or equivalent professional experience.

• Background in B2B fintech or SaaS environments.

• Direct experience with invoicing, billing, or AR/AP workflows, including multi-currency or international invoicing requirements.

• Familiarity with AI-powered automation applied in a commercial product setting.

• Knowledge of AP portal networks or mechanics of invoice delivery/placement.

• Proven experience in go-to-market strategies and product launch initiatives.

• Comprehensive commercial insight, including revenue drivers, customer segments, pricing models, adoption behavior, TAM, ICP, and TCP.

• Experience collaborating directly with enterprise customers to convert complex needs into scalable solutions.

• Outstanding communication skills and ability to influence stakeholders effectively.

• Preferred working knowledge of global e-invoicing compliance frameworks such as PEPPOL and VAT/GST mandates.

• Demonstrated achievement in scaling mature products and leading transformation initiatives is preferred.

• Preferred experience in managing platform or application sunsets and handling complex migration programs.

• A track record of promoting AI adoption and implementing AI-first methodologies within a product team is preferred.

🏝️ Benefits

• Comprehensive health coverage.

• Competitive retirement plans.

• Generous paid time off (PTO).

• Parental leave benefits.

• Flexible working options.

• Investment in professional development.

• Potential for equity, commissions, or other performance-related bonuses for qualifying positions.

• Access to AI tools and collaborative co-worker agents.