Director of Operations – Growth

This is a fully remote position, open to applicants in Lebanon, +4 more states.

📋 Description

• Develop and manage the client acquisition strategy for Amazon brands through outbound outreach, partnerships, referrals, and other proven channels.

• Evaluate acquisition channels, assess their effectiveness, and eliminate those that do not yield results.

• Take ownership of the pipeline from initial contact to signed client agreement.

• Create the company's operational framework, encompassing workflows, standard operating procedures (SOPs), dashboards, and transitions.

• Construct and deploy AI-driven automation solutions while encouraging team engagement.

• Choose and implement the technological infrastructure for the business.

• Experiment with various marketing channels and formats, while managing vendors and freelancers.

• Define, allocate resources for, launch, and analyze marketing campaigns.

• Enhance the visibility of both the company and the CEO across key Amazon audience channels.

• Establish repeatable content creation and distribution systems.

• Review systems, tools, vendors, and workflows; identify obstacles and propose solutions.

• Document the client acquisition process and essential operations.

• Independently manage four operational areas, thereby lessening the CEO's execution responsibilities.

⛳️ Requirements

• Extensive operations experience in developing workflows, processes, automations, and sustainable systems.

• Daily hands-on experience with AI, including the creation of agents, automations, and workflows that effectively contribute to business operations.

• Background in digital marketing or agency environments.

• Experience in a growing service-oriented business with a strong understanding of revenue generation.

• Strategic and autonomous problem-solving skills, supported by research and sound recommendations.

• Ability to source, brief, and manage freelancers, tools, or agencies effectively.

• Experience with the Amazon marketplace or e-commerce (preferred).

• Background in client success or account management (preferred).

• Familiarity with paid media, funnels, or email sequences utilizing Meta, Google, or Klaviyo (preferred).

• Experience managing CRM systems such as HubSpot, Salesforce, or GoHighLevel (preferred).

• Proven track record of building and leading a small team or contractor network (preferred).

🏝️ Benefits

• Flexible working hours.

• Occasional weekend availability.