Director of Operations – Deliberations

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the complete delivery of civic dialogues in active cities, managing the process from recruitment to facilitation and post-dialogue reporting.

• Maintain a biweekly launch schedule while ensuring exceptional quality.

• Lead, recruit, onboard, and nurture the program manager team.

• Revamp and document the 12-week dialogue playbook into a replicable system.

• Employ AI-driven workflows for participant matching, synthesis, and insight extraction.

• Cultivate trusted relationships with city offices, mayors, staff, and political leaders across the spectrum.

• Safeguard the program's non-partisan integrity.

• Collaborate strategically with the GM and policy directors on program expansion and direction.

• Develop effective and actionable city-level policies.

⛳️ Requirements

• Minimum of 8 years of experience in operations or program leadership.

• Preferably, experience in a Chief of Staff role or as a senior operations leader within a government office or civic/political organization.

• Demonstrated experience in people management, particularly in developing senior or expert-level contributors.

• Direct experience working with or alongside city governments.

• Proven track record of building and scaling programs or processes from an initial stage.

• Experience in conducting structured dialogues, deliberative processes, or community engagement initiatives.

• Cross-partisan experience collaborating with both conservative and liberal stakeholders.

• Strong leadership skills in managing people and teams.

• Expertise in operations and program management across multiple complex programs and staggered 12-week cycles.

• Proficiency in systems thinking and AI concepts.

• Skills in strategic program design.

• Solid understanding of civic dialogue and deliberation principles.

• Skills in managing cross-partisan stakeholders.

• Competence in developing city-level policies.

• Must reside in the United States.

• Must have legal authorization to work in the United States.

🏝️ Benefits

• Compensation determined by a predefined salary scale and the cost of labor for the location.

• Take-home task compensated for approximately 4 hours at a prorated hourly rate.

• Equal employment opportunity.

• Reasonable accommodations provided throughout the recruitment process.