Director of Operations

This is a fully remote position, open to applicants in Poland.

📋 Description

• Complete oversight of the Meta advertising account structure, health, supply, and compliance.

• Manage Meta profiles, Business Manager access, and the status of domains.

• Implement risk mitigation strategies to prevent account bans while ensuring system stability.

• Develop offer details and compliance documentation.

• Collaborate with media buyers to strategize launch processes.

• Supervise the support team’s account setup activities.

• Configure offers in RedTrack and set up pixels in Everflow.

• Review creatives for compliance and guarantee flawless execution of standard operating procedures (SOPs).

• Conduct weekly team meetings and individual performance reviews with media buyers.

• Manage discussions around performance improvements and recommend terminations when necessary.

• Recruit, onboard, and offboard support staff, media buyers, and creative team members.

• Oversee the creative workflow and production cadence to achieve targets.

• Manage the profit-share compensation model, suggest adjustments, and resolve any disputes.

• Develop and enhance company infrastructure, SOPs, playbooks, and processes.

• Control employee access to tools, software, and accounts.

• Create and manage tasks in ClickUp, including appointments and calendars.

• Monitor KPIs and prepare weekly and monthly reports.

• Assist executives with strategic and operational projects.

• Support hiring efforts and application evaluations.

• Utilize AI tools to boost productivity and automate processes.

• Analyze EPC versus CPC arbitrage and communicate findings.

• Reconcile expenditures across media buyer reports, tracking software, and bank statements.

• Monitor P&L health for each media buyer and offer.

⛳️ Requirements

• Over 10 years of experience in the advertising sector.

• More than 5 years of leadership experience (Senior PM, Head of Ops, Lead Media Buyer) in a performance marketing organization.

• Extensive knowledge of Meta Ads compliance, loopholes, and infrastructure.

• Proven experience managing substantial budgets ($1M+/month).

• Excellent communication, organizational, and leadership capabilities.

• Proficiency with tools such as Meta Ads Manager, Business Manager, RedTrack, Everflow, Voluum, Dolphin{anty}, ClickUp, and QuickBooks.

🏝️ Benefits

• Clearly defined path to the COO position within a rapidly expanding performance marketing company.

• Significant role in establishing infrastructure and scaling operations.

• International team with a flexible culture and the chance to influence strategic growth.

• A blend of hands-on execution and long-term leadership opportunities.