Director of Merchandising

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take ownership of the commercial success of Ledge's product offerings across all sales channels.

• Assess product performance and make decisions regarding assortment, pricing, promotions, and merchandising to enhance profitable growth.

• Spot opportunities to boost revenue, contribution margin, and customer conversion rates.

• Create merchandising strategies that align with customer demand and company goals.

• Keep an eye on competitive trends and suggest actions to bolster Ledge's market position.

• Formulate and uphold assortment strategy, which includes launching, expanding, repositioning, discontinuing, or replacing products.

• Collaborate with Product Development to prioritize future innovations and enhance product lifecycle management.

• Take charge of pricing strategy and lead promotional planning and investment decisions.

• Assess pricing elasticity and promotional effectiveness through testing and financial analysis.

• Utilize customer insights, purchasing behavior, market trends, and analytics to inform merchandising decisions.

• Work alongside Marketing to enhance product visibility, storytelling, and digital merchandising.

• Elevate the customer shopping experience across all channels.

• Collaborate with Product Development, Marketing, Supply Chain, Finance, Sales, Operations, and Customer Experience to implement commercial priorities.

• Actively participate as a member of the Executive Leadership Team and report directly to the president.

• Monitor and analyze revenue, gross margin, contribution margin, conversion rates, average order value, inventory health, sell-through, promotional effectiveness, and customer feedback.

• Establish and maintain a merchandising scorecard to facilitate informed decision-making.

• Develop and implement a customer-first merchandising strategy that enhances revenue, profitability, and customer satisfaction.

• Promote ownership, curiosity, continuous improvement, rapid informed decision-making, testing, learning, and adaptation.

⛳️ Requirements

• Bachelor's degree in Business, Marketing, Merchandising, Finance, or a related field.

• Over 8 years of progressive experience in merchandising, category management, commercial strategy, retail buying, or product portfolio management.

• Experience in managing product assortments within consumer products, retail, eCommerce, or omnichannel businesses.

• Background in premium consumer products, outdoor living, home furnishings, or lifestyle brands is preferred.

• Proven track record in developing pricing strategies and enhancing profitability.

• Strong financial acumen with experience in evaluating contribution margin, gross margin, and overall business performance.

• Advanced analytical skills with the capability to convert data into actionable business decisions.

• Demonstrated ability to influence cross-functional teams and executive leadership.

• Exceptional communication and presentation skills.

• Strong inclination towards taking action with a readiness to make informed decisions promptly.

🏝️ Benefits

• Competitive salary.

• Comprehensive benefits package.

• Positive and supportive work environment.

• Opportunity to collaborate with a dynamic team.