Director of IT

This is a fully remote position, open to applicants in United States.

📋 Description

• Take complete ownership of the IT function from start to finish, encompassing systems, endpoints, identity, SaaS, office infrastructure, support, and IT security.

• Lead a small IT team, establishing technical direction, setting priorities, and defining standards.

• Prioritize automation to reduce manual tasks and facilitate self-service capabilities.

• Manage the core technology stack, which includes SSO, SCIM, MFA, MDM, Google Workspace, and Slack.

• Collaborate with the Security team on least privilege principles, endpoint protection, patching, vulnerability management, and incident response strategies.

• Oversee office technology across various company locations, including networking, audiovisual systems, conference rooms, and physical security measures.

• Develop scalable IT systems, processes, and controls as Tekmetric continues to expand.

• Assess, implement, and oversee identity and SSO solutions.

• Enhance company productivity and efficiency by effectively managing systems sprawl.

• Administer the operational IT department budget, monitoring budget performance against actuals.

• Report directly to the VP of Business Systems & AI.

⛳️ Requirements

• Proven experience in owning and scaling IT functions within a dynamic technical environment.

• Hands-on leadership experience, which includes setting a strategic direction, developing a small team, and providing technical contributions.

• Extensive knowledge of macOS, MDM, Google Workspace, SaaS, identity, and access management.

• Proficiency in automation, APIs, AI tools, and programming languages such as Bash and Python.

• Strong security background in areas such as endpoints, identity management, access controls, vulnerability management, and incident response.

• Excellent judgment and ability to think from first principles.

• Openness to work beyond traditional IT roles, willingness to learn new areas, and readiness to contribute wherever necessary.

🏝️ Benefits

• Flexible remote work options.

• Competitive base salaries.

• Flexible PTO without a fixed number of days.

• Paid maternity leave, parental bonding leave, and medical leave.

• Comprehensive Medical, Dental, Vision, and Prescription coverage; employee-only plans cover 100% of premiums while family plans cover 50% of costs.

• Access to free confidential counseling through BetterHelp.

• 401(k) Retirement Savings Plan featuring a 100% employer match on contributions up to 6%.

• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) available.

• Life and Accidental Death & Dismemberment (AD&D) Insurance.

• Up to $60 per month for fitness, mental health, or other wellness-related expenses.

• $300 bonus for home office setup after completing one year of employment.

• Support for continuing education initiatives.

• Company and team offsite events several times a year, with full support for attendance.