Director of Human Resources

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of TMC’s HR strategy and operations as the leading HR professional for its remote, unionized environment.

• Report directly to the Chief of Staff, providing counsel to executive and senior leadership on people strategy, change management, organizational transitions, and risks related to personnel.

• Oversee HR infrastructure, including Rippling HRIS/PEO, benefits platforms, Greenhouse ATS, reporting, payroll, compensation, benefits, PTO, policies, documentation, and compliance reporting.

• Manage the complete employee lifecycle, focusing on employee relations, performance management, investigations, conflict resolution, employee experience research, retention, and engagement strategies.

• Administer the Collective Bargaining Agreement, handle grievances, act as the staff liaison to the Labor Management Committee, and nurture labor-management relationships.

• Facilitate the Bi-Annual Equity Audit required by the CBA and monitor trends in labor relations and contract risks.

• Convert organizational strategy into people strategy and collaborate on workforce planning, organizational structure, role design, compensation alignment, and succession planning.

• Lead the People Operations team, establishing goals and OKRs, coaching team members, managing workload, and overseeing HR information spaces.

• Mentor managers, conduct challenging conversations, develop training and resources for managers, and facilitate manager meetings.

• Contribute to organizational strategy as a key member of the Senior Leadership Team.

⛳️ Requirements

• 8+ years of progressive HR experience, including at least 4 years in a senior HR leadership position and 2+ years of people management.

• Practical experience in CBA administration within a unionized setting, including contract interpretation, grievance management, and labor-management collaboration.

• Current HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP), or a commitment to obtain one within 6 months of hire.

• Demonstrated success as the senior HR leader for a small-to-mid-sized organization of about 50 employees, ideally functioning as a sole HR practitioner or with minimal direct support.

• Experience working across various state jurisdictions.

• Skilled in employee relations, conflict resolution, performance management, and workplace investigations.

• Strong foundation in HR compliance, federal and state employment law, and labor relations.

• Proven track record in building and maintaining reliable HR systems, processes, and documentation.

• Experience managing HRIS, benefits management systems, and ATS.

• Background in values-driven, progressive, member-focused, and/or nonprofit organizations.

• Experience facilitating significant change-management initiatives.

• Demonstrated dedication to anti-racism, equity, and justice in workplace practices.

• Exceptional interpersonal and communication skills, along with emotional intelligence, discretion, and good judgment.

• Strong project management, prioritization, documentation, and follow-through abilities.

• Capability to translate employment law and CBA concepts into practical advice.

• Proficiency with Google Workspace, Slack, and Asana.

• Ability to work independently in a fully remote setting.

• Must reside and work within the continental United States.

• Must confirm identity and eligibility to work in the United States; TMC will not sponsor work visas or green cards.

🏝️ Benefits

• Fully covered employee-only health plans, along with various employee + spouse/dependent options.

• Dental and vision coverage for employees and their dependents.

• Unlimited paid time off (PTO).

• Paid parental and adoption leave.

• Flexible holidays and all-staff holidays.

• One-week summer closure.

• Two-week winter closure.

• Health Reimbursement Arrangement (HRA) providing up to $3,500 per year for out-of-pocket medical expenses.

• 401(k) retirement plan with company matching (100% on the first 1% contributed, plus 50% on the next 5%).

• Initial stipend for home office setup.

• Monthly office stipend or WeWork membership.

• $50,000 in fully covered life insurance.

• Professional development stipend of up to $3,500 per year for conferences, books, and other educational opportunities.

• Employee Assistance Program offering confidential 24/7 support for emotional, financial, legal, family, and work-life challenges.

• Time-in-role-based raises as part of TMC’s 5-year compensation model.