Director of Financial Products and Services

This is a fully remote position, open to applicants in Florida.

📋 Description

• Drive strategic growth, product innovation, and financial outcomes for F&I and banking offerings across Retail, Newcoast, Marinas, and the Super Yacht Division.

• Take ownership of the strategy, performance, and profitability of F&I products as well as backend programs.

• Formulate growth strategies aimed at enhancing product sales and market penetration through both internal and external distribution channels.

• Conceptualize and roll out new products, including developing business cases, pricing strategies, partner agreements, and implementation plans.

• Facilitate product integration with Operations and collaborate with store, service, marina, and channel leaders.

• Manage product lifecycles by assessing sales, profit margins, customer value, and partner performance.

• Expand Newcoast’s product agency business through partnerships with dealers, brokers, OEMs, marinas, and industry stakeholders.

• Oversee relationships with product providers and manage commercial agreements.

• Enhance pricing structures, commissions, overrides, and backend revenue.

• Lead the direct after-sales team to boost the conversion rates of eligible customers.

• Collaborate with Marketing and Technology on campaigns, digital sales strategies, automation, and conversion tracking.

• Integrate products into the purchasing, servicing, membership, and renewal processes.

• Work alongside Training, Operations, and providers to deliver product education, sales tools, and coaching.

• Coordinate product installation and fulfillment activities, including documentation, registration, billing, and processing.

• Supervise the Galeon limited warranty program, overseeing claims coordination, partner performance, costs, and customer support.

• Assess reinsurance prospects and provide recommendations for feasible structures to leadership.

• Create budgets, forecasts, and performance objectives.

• Report on product, after-sales, and agency outcomes, risks, and necessary corrective actions to the President of Financial Services.

• Recruit, mentor, and develop team members.

• Streamline sales and administrative processes while coordinating with legal and compliance teams.

• Represent the company in a professional manner with clients, partners, and at industry events.

⛳️ Requirements

• Proven experience in product management and strategic growth within financial services.

• Strong analytical skills with the ability to evaluate complex data and make informed decisions.

• Excellent leadership and team management capabilities.

• Outstanding communication and interpersonal skills.

• Ability to work collaboratively across departments and with external partners.

• Knowledge of F&I products, market trends, and regulatory requirements.

• Experience in developing and executing product launch strategies.

• Proficiency in budget management and financial forecasting.

• Strong problem-solving skills and attention to detail.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company match.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and a supportive work environment.