Director of Enablement – Revenue Operations

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Develop and implement an enablement strategy that aligns with revenue objectives across the SDR, sales, and CGM teams.

• Create scalable onboarding programs that minimize time-to-productivity for all three teams.

• Establish ongoing learning pathways, which include certifications, playbooks, and skill evaluations.

• Provide SDRs with prospecting frameworks, outreach sequences, and resources for handling objections.

• Construct the commercial playbook for CGMs, focusing on upsell, cross-sell, expansion strategies, and deal coaching.

• Design enablement for CSMs related to onboarding delivery, risk identification, QBR execution, and renewal strategies.

• Manage the enablement technology stack and promote robust usage across all teams.

• Collaborate with Product Marketing to ensure consistency in messaging, battle cards, and competitive intelligence.

• Create and sustain a centralized content library.

• Set OKRs and leading indicators for each enablement initiative and regularly report ROI to Revenue leadership.

⛳️ Requirements

• A minimum of 6 years in Revenue Enablement, Sales Enablement, or a similar GTM function, ideally covering SDR, AE, or CS teams.

• Demonstrated success in building or significantly expanding enablement programs from inception.

• Thorough understanding of B2B SaaS GTM strategies, including pipeline generation, expansion revenue, and churn mitigation.

• Knowledge of how to utilize AI to build scalable enablement programs.

• Strong instructional design capabilities and familiarity with adult learning principles.

• Data-driven approach with the ability to establish success metrics prior to program launch.

• Experience with contemporary enablement tools like Gong, Salesloft, or comparable platforms.

• Proficiency in Salesforce.

• Exceptional cross-functional influencing abilities across Sales, Customer Success, and Product Marketing teams.

• Player-coach mindset: capable of formulating strategy and conducting workshops.

• Bonus: Experience in enabling CGM or revenue teams focused on expansion.

• Bonus: Background in Customer Success or post-sale processes.

• Bonus: Familiarity with sales methodologies such as SPIN, MEDDIC, SPICED, or similar approaches.

• Bonus: Experience in hiring and leading a small enablement team.

• Bonus: Experience in a startup environment.

🏝️ Benefits

• Comprehensive Insurance Coverage.

• 401K Plan with Employer Match.

• Generous Paid Time Off (24 vacation days, 7 sick days, 12 company holidays, and short summer Fridays).

• Company laptop and additional tech accessories.

• Performance-based bonus.