Director of Cross-Sell, Upsell

📋 Description

• Lead the team effectively

• Manage the Top 50 Accounts

• Develop the Expansion GTM Strategy

• Enhance Client Engagement & NPS

• Formulate Partnership Strategy

• Collaborate Across Functions

⛳️ Requirements

• 8–12 years of experience in B2B SaaS, with significant exposure to expansion sales, upselling/cross-selling, or strategic account management

• Proven experience in leading and mentoring others while also achieving your own commercial goals

• A systematic approach to creating repeatable sales processes and playbooks

• Experience in multi-product SaaS settings is highly advantageous

• Strong skills in cross-functional collaboration and the ability to build trusted relationships across various teams

• Comfort with data, CRM systems (Salesforce preferred), and pipeline management

• Exceptional communication skills, capable of engaging a diverse range of client stakeholders

• Experience in the fitness, wellness, or a related SaaS field is a bonus, but not mandatory.

🏝️ Benefits

• Purpose-driven company with a culture centered around values – Best Life, One Team, Growth Mindset

• Time Off – Our open PTO policy offers flexibility in how and when you take your time off!

• Days of Disconnect – Once a quarter, we collectively take a breather and enjoy a day off together globally. #oneteam

• Parental & Pawternity Leave – We provide leave for when your family grows by two feet or four paws!

• Best Life Perk – We are dedicated to supporting you in your fitness journey with a quarterly reimbursement

• Medical/Dental/Vision coverage

• EAP – We ensure you receive help whenever you need it. Period.

• Premium Calm App – Experience tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16

• And more! – So many benefits that we couldn’t fit them all here!