Director of Cloud SRE

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Collaborate with other SRE leaders to establish and implement a multi-year strategy for cohesive observability and SRE platform solutions across GCP and on-premise settings.

• Lead, mentor, and develop engineering managers/leaders as well as individual contributor engineers.

• Propel the roadmap for internally developed, vendor-neutral observability tools utilizing OpenTelemetry-first design and Agentic AI platforms.

• Promote SRE principles such as SLIs/SLOs, error budgets, incident management, toil reduction, capacity, and reliability engineering across application and platform teams.

• Integrate observability and reliability tools into CI/CD pipelines and source code repositories.

• Participate in the development of an SRE maturity model and self-service tools for application teams.

• Cultivate relationships with manufacturing, plant, and operational technology engineering leadership to apply reliability practices in constrained and safety-critical contexts.

• Represent the direction of the SRE platform to senior technology leadership and architectural governance groups.

• Serve as an escalation point for significant reliability and observability projects.

• Engage in vendor partnerships and make build-vs-buy technology evaluations.

• Review design proposals, contribute to architectural decisions, and maintain current hands-on technical expertise.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Engineering, or a related discipline, or equivalent practical experience.

• Over 10 years of experience in Site Reliability Engineering, platform engineering, or infrastructure engineering.

• At least 4 years in a leadership role managing engineering leaders and/or engineers.

• Proven experience in building and operating observability platforms at scale.

• In-depth knowledge of OpenTelemetry and familiarity with at least one enterprise observability platform (e.g., Dynatrace, Datadog, New Relic, Splunk, or similar).

• Experience in designing and delivering internally developed developer tools that integrate with CI/CD pipelines, source control systems, and developer workflows.

• Strong understanding of public cloud architecture; GCP is preferred, with AWS/Azure being acceptable.

• Capability to extend reliability methodologies into hybrid or on-premise environments.

• Profound knowledge of SLIs/SLOs, error budgets, incident management and postmortem practices, toil reduction, capacity planning, and reliability-by-design principles.

• Experience working in diverse cloud, data center, and operational technology/manufacturing environments.

• Ability to create a long-term technical strategy and convert it into a practical roadmap.

• Excellent executive communication skills with the capability to align cross-functional stakeholders.

• Familiarity with infrastructure-as-code (Terraform or equivalent) and contemporary software delivery practices.

• Willingness to travel up to 10%.

• Must have legal authorization to work in the United States.

• Visa sponsorship is not available.

🏝️ Benefits

• Immediate medical, dental, vision, and prescription drug coverage.

• Flexible family care days.

• Paid parental leave.

• New parent ramp-up programs.

• Subsidized backup childcare.

• Family-building benefits, including adoption and surrogacy reimbursement and fertility treatments.

• Vehicle discount program for employees and their family members, along with management leases.

• Tuition assistance.

• Established and active employee resource groups.

• Paid time off for individual and team community service.

• Generous holiday schedule, including a week off between Christmas and New Year’s Day.

• Paid time off.

• Option to purchase additional vacation time.