Director of Cloud Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop a multi-year strategy for OpenLoop's cloud platform focused on AWS, which encompasses account structure, networking, compute, data, and disaster recovery.

• Make definitive choices regarding platform standards and technology trade-offs.

• Recruit, nurture, and manage teams of cloud and infrastructure engineers and managers.

• Establish expectations, cultivate technical leaders, and foster a culture of accountability and operational excellence.

• Promote infrastructure as code, CI/CD, and self-service tools using Terraform or similar technologies.

• Collaborate with Security and Compliance teams to integrate HIPAA, SOC 2, and HITRUST controls into the platform.

• Implement practices for identity and access management, encryption, logging, audit readiness, and vulnerability management.

• Define SLOs, monitoring protocols, and incident response guidelines in coordination with SRE.

• Manage capacity planning, resilience, and backup/recovery processes for systems that support patient care.

• Oversee cloud expenditure visibility and optimization, including forecasting, tagging, and accountability measures.

• Convert infrastructure limitations into clear alternatives for leaders in Product, Engineering, Security, and Finance.

• Address platform requirements across OpenLoop and its subsidiaries.

⛳️ Requirements

• Over 10 years of experience in infrastructure, cloud, or platform engineering.

• At least 4 years of experience leading engineering teams; experience managing managers is preferred.

• Extensive hands-on experience in architecting and operating production workloads in AWS.

• Familiarity with GCP or Azure is advantageous.

• Strong expertise in infrastructure as code, especially with Terraform.

• Experience with containers and orchestration technologies, including Docker, Kubernetes/EKS, and ECS.

• Proficient in CI/CD practices.

• Demonstrated success in enhancing reliability, security posture, and cost efficiency in cloud environments at scale.

• Experience working in regulated environments such as HIPAA, SOC 2, HITRUST, PCI, or similar frameworks.

• Excellent communication skills with the ability to influence both executives and engineering teams.

• Prior experience in healthcare or health tech, particularly with systems that handle PHI, is preferred.

• Experience in leading cloud migrations, redesigning account/landing-zones, or consolidating platforms post-acquisition is preferred.

• Knowledge of AI/ML infrastructure, including GPU workloads, model hosting, and data pipelines, is desirable.

• AWS Professional-level certifications or equivalent qualifications are preferred.

🏝️ Benefits

• Medical, Dental, and Vision plans.

• Flexible Spending/Health Savings Accounts.

• Flexible PTO.

• 401(k) with Company Match.

• Life Insurance.

• Pet insurance.

• Remote work flexibility.

• Significant ownership of the cloud platform.

• Opportunity to shape the cloud engineering organization and culture.