Director of Clinical Services

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Provide strategic leadership, operational oversight, quality assurance, and executive direction for all clinical services.

• Oversee clinical quality, service delivery, clinical risk, regulatory compliance, documentation, treatment planning, client outcomes, clinical performance, and corrective action.

• Lead quality assurance, performance improvement, and clinical policy development.

• Supervise and nurture Clinical Supervisors and other clinical leaders, providing consultation on complex or high-risk clinical matters.

• Design, build, implement, assess, and continually enhance the 16-month clinical apprenticeship and workforce-development framework.

• Create the weekly apprenticeship curriculum, including learning objectives, competencies, instructional content, applied activities, supervision expectations, milestones, deliverables, facilitator guides, training manuals, assessments, tracking systems, and remediation procedures.

• Direct daily clinical operations, including staffing capacity, assignments, supervision structures, escalation processes, productivity, caseload management, service access, documentation timeliness, and operational performance.

• Collaborate on clinician recruitment, onboarding, performance management, retention, and workforce planning.

• Utilize clinical, workforce, utilization, operational, partnership, and financial data to identify trends, resolve barriers, recommend improvements, and generate executive-level reports.

• Serve as the senior clinical liaison with school districts, state agencies, healthcare organizations, government entities, referral partners, grant partners, and other stakeholders.

• Lead clinical implementation of new contracts, programs, districts, grants, and service lines.

• Develop partner engagement and improvement plans, addressing partner concerns effectively.

• Participate in executive leadership, organizational planning, strategic decision-making, and scalable clinical-systems development.

• Assist with clinical budgets, staffing investments, training resources, apprenticeship expenditures, and allocated organizational resources.

• Act as the CEO’s designee for daily clinical operations and assigned partnership, implementation, and clinical leadership matters.

• Mentor, coach, evaluate, and develop Clinical Supervisors and emerging clinical leaders.

• Establish performance expectations, leadership-development and succession plans, fostering a culture of innovation, ethical practice, continuous improvement, and exceptional client care.

⛳️ Requirements

• Master’s or Doctoral Degree in Counseling, Social Work, Psychology, Marriage & Family Therapy, or a related behavioral health discipline.

• Current unrestricted professional license in Virginia (LPC, LCSW, Licensed Clinical Psychologist, LMFT, or equivalent).

• Must meet applicable Virginia requirements to provide or become approved to provide clinical supervision in the candidate’s professional discipline.

• Board-approved supervisor status at the time of hire is required.

• Minimum of 8 years of progressive clinical experience.

• Minimum of 5 years in a Director-level clinical leadership role.

• Minimum of 3 years supervising licensed behavioral health professionals.

• Experience in directing clinical programs or behavioral health departments.

• Experience managing external partnerships and implementing behavioral health services in school systems, healthcare organizations, government programs, community behavioral health settings, or comparable institutional environments.

• Experience leading organizational change and program implementation.

• Experience developing policies, procedures, and quality improvement initiatives.

• Experience managing multiple clinicians across various programs.

• Experience designing structured clinical training, professional development, workforce education, apprenticeship, residency, or competency-based learning programs.

• Experience managing complex, multi-phase projects with defined timelines, deliverables, performance measures, and stakeholder accountability.

• Must reside in Virginia and be eligible to work remotely in the U.S.

🏝️ Benefits

• Mission-Driven Impact: Contribute to meaningful work improving access and outcomes for youth and families.

• Fully remote environment with clear expectations and supportive infrastructure.

• Collaborative culture with shared learning.

• Opportunities to expand scope and take on leadership or consulting responsibilities as the organization scales.

• Access to training, resources, and continued learning opportunities aligned to role scope.

• State and school-based partnership initiatives.