Director of Account Management – Zurich, Germany

This is a fully remote position, open to applicants in Germany.

📋 Description

• Develop strategies within your market segments to grow and renew the customer portfolio.

• Establish team objectives to facilitate the achievement of daily, weekly, and quarterly goals.

• Foster relationships with both internal and external executives to enhance customer connections.

• Actively participate in the sales process and take the lead.

• Identify customer needs, address concerns, and understand broader organizational initiatives through quarterly business reviews and proactive interactions.

• Collaborate effectively across all departments, particularly with Customer Success, Marketing, and Product Management.

• Accurately forecast expansions and contractions on a weekly basis.

• Build a robust pipeline to ensure a coverage ratio of 3x.

• Guide your team to surpass annual quota targets while enhancing their knowledge and skills.

• Engage in the hiring process and support the development of the sales team.

• Oversee the performance of team members.

• Utilize Salesforce to maintain an accurate pipeline and forecasting.

⛳️ Requirements

• At least 5+ years of sales leadership experience with a proven track record in sales/account management as an individual contributor within a SaaS environment.

• Strong grasp of the sales discovery framework.

• Capability to construct business cases, negotiate effectively, and cultivate strong relationships.

• Willingness to collaborate within a team as well as work independently when necessary.

• Exceptional communication and presentation skills with the ability to forge relationships.

• Strong organizational and time-management abilities.

• Proactive, self-driven, and possess a positive attitude.

• A strong sense of curiosity paired with a passion for learning and assisting others.

• Comfortable engaging with C-level executives.

• Strong business acumen with the ability to analyze data to address customer situations.

• Bonus points for having experience selling into HR, IT, Operations, and Communications.

• Background in selling to frontline industries such as Manufacturing, Retail, and Construction.

• Familiarity with the Challenger Customer Framework and Winning By Design principles.

• Proficient with Salesforce, Clari, Outreach, ZoomInfo, Zoom, and Google Suite.

• Knowledge of Spanish and German is a plus.

• Bachelor’s degree required.

🏝️ Benefits

• Competitive Salary

• Personal Learning & Development Budget

• Health and Wellness Reimbursement

• Home Office Set-Up Reimbursement

• Laptop for work purposes

• Mentoring and opportunities for growth and advancement within your career path