Director, Marketing Communications Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead operational planning, process design, and workflow optimization for all marketing and communications projects.

• Oversee forecasting, vendor selection, contract negotiations, project scoping, invoicing, and financial monitoring for 1099 contractors.

• Create project management frameworks, timelines, and accountability structures for cross-functional marketing initiatives.

• Design KPI dashboards, attribution methodologies, funnel reporting, and measurement standards to inform leadership decisions.

• Assess, acquire, license, and enhance marketing technology platforms and strategic vendor partnerships.

• Detect bottlenecks and implement process improvements to boost speed-to-market and enhance campaign quality.

• Develop standard operating procedures (SOPs), quality assurance/user acceptance testing (QA/UAT) processes, intake workflows, and knowledge management practices.

• Collaborate with leadership on resource planning, capacity management, and operational trade-offs.

⛳️ Requirements

• 8–10+ years of progressive experience in marketing operations, project management, or a similar field.

• Proven success in managing marketing budgets exceeding $500K.

• Extensive experience overseeing external contractors, agencies, and vendor relationships.

• Advanced project management capabilities with hands-on expertise in Asana, Monday.com, Trello, Jira, or Confluence.

• Strong financial skills in budgeting, forecasting, variance analysis, and P&L management.

• Proficiency with Google Analytics, Tableau, Excel, or Power BI.

• Experience in dynamic, high-growth environments.

• Preference for candidates with EdTech, SaaS, or higher education experience.

• A collaborative leadership style that fosters trust and encourages alignment without formal direct reports.

• Bachelor's degree in Marketing, Business Administration, Communications, Operations Management, or a related field.

• PMP certification preferred; certifications in MarTech or marketing operations are a plus.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and continuous learning.

• Flexible work schedule and remote work options.

• Collaborative and inclusive company culture.

• Performance-based bonuses and incentives.