Director, Litigation and Regulatory

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee consumer litigation, class actions, arbitrations, and commercial disputes from the initial intake phase to resolution.

• Manage the scope, budget, staffing, and strategy of outside counsel.

• Take charge of litigation holds, ESI protocols, custodian identification, and oversee the entire discovery process.

• Handle the small-claims and arbitration pipeline while enhancing existing processes.

• Recognize patterns in recurring disputes and address root causes related to product, operations, and collections.

• Manage civil investigative demands, examination requests, subpoenas, and informal inquiries from the CFPB, FTC, state attorneys general, and state financial regulators.

• Execute regulatory productions, including scope negotiations, data collection, privilege reviews, and document delivery.

• Compose response letters, white papers, and advocacy submissions; engage in meetings with regulators.

• Monitor enforcement and supervisory changes across BNPL, UDAAP, credit reporting, debt collection, and consumer disclosure.

• Assist with supervisory readiness for bank charter approvals and subsequent examinations.

• Oversee privacy policies, notices, records of processing, data mapping, and data retention.

• Provide guidance on state privacy laws, GLBA, FCRA, CAN-SPAM, TCPA, and wiretap theories involving pixels and session replay.

• Review data flows from vendors and partners, negotiate data protection terms, and manage escalated privacy rights requests.

• Collaborate on incident response and the operational privacy program.

• Utilize AI for research, document review, discovery, production, drafting, and regulatory tracking.

• Develop reusable AI tools, workflows, templates, and automation processes.

• Advocate for responsible AI adoption and provide advice on AI governance.

• Counsel product, marketing, engineering, and collections teams on legal inquiries.

• Create playbooks, templates, and internal training materials.

⛳️ Requirements

• Juris Doctor degree from an accredited law school.

• Active bar membership in good standing in at least one U.S. jurisdiction.

• Meet in-house counsel registration requirements in the home state where applicable.

• 5 to 7 years of combined experience in law firms and in-house legal departments.

• Significant experience in consumer financial services.

• Familiarity with Reg Z, Reg B, FCRA, FDCPA, TCPA, and UDAAP.

• Proven track record of managing litigation matters and regulatory inquiries independently.

• Exceptional writing skills, with clarity and directness.

• Proficient and enthusiastic use of AI as a fundamental aspect of legal practice.

• Required experience with Claude or similar large language model tools.

• Comfortable leveraging AI to boost productivity, research, and communication.

🏝️ Benefits

• Unlimited PTO, volunteer hours, and sabbatical leave.

• Life, short-term disability (STD), long-term disability (LTD), medical, dental, and vision insurance.

• Highly discounted LifeTime gym membership.

• 401(k) plan with a 6% match.

• Occasional travel for team meetings, regulator engagements, mediations, hearings, and depositions.