Director, Life Sciences Field Services

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Lead and cultivate a high-performing, customer-centric LSG services organization throughout Western Europe.

• Foster robust customer relationships through direct interaction, leveraging customer insights to enhance LSG service delivery, responsiveness, and loyalty.

• Take ownership of the regional LSG services financial performance, which includes forecasting, revenue enhancement, margin improvement, and adherence to annual operating plans.

• Propel productivity and operational efficiency within the LSG organization while maintaining a strong emphasis on customer experience and service quality.

• Oversee service and support demand by LSG product line, adjusting resources and capabilities to align with business requirements.

⛳️ Requirements

• A Bachelor's degree in Life Sciences, Business, Engineering, or a related field, accompanied by 15+ years of pertinent experience.

• At least 5 years of experience in people leadership, including managing leaders and/or remote teams across various countries.

• Demonstrated experience in managing a substantial business with accountability for financial outcomes in the life sciences sector.

• Strong leadership, coaching, and organizational development skills within the framework of life sciences services.

• Exceptional verbal, written, and presentation abilities.

• Proficient in English; fluency in German, French, or Spanish is highly desirable.

🏝️ Benefits

• Competitive salary.

• Flexible working hours.

• Opportunities for professional development.