Director, IT Infrastructure

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Formulate and implement a comprehensive long-term infrastructure strategy.

• Ensure accountability for the daily operations, performance, and reliability of enterprise systems.

• Offer strategic guidance and oversight throughout the design, development, operation, and support lifecycle of IT systems across various divisions.

• Balance strategic planning with hands-on leadership, infrastructure initiatives, complex troubleshooting, and the execution of critical projects.

• Lead the adoption of innovative technologies within infrastructure and security products and services.

• Enhance IT processes by incorporating Agile and DevOps methodologies.

• Introduce cutting-edge infrastructure and operational capabilities.

• Cultivate stakeholder relationships and provide counsel to IT and business leaders regarding cost-effective IT service delivery.

• Develop and align an IT value map that connects business outcomes with future capabilities.

• Oversee the annual IT infrastructure budget management.

• Define, develop, and manage a cohesive ITSM landscape.

• Facilitate cost-effective shared solutions through negotiation and influence.

• Enhance cloud reliability, availability, maintainability, and cost-effectiveness; create fault-tolerant tools.

• Supervise strategic vendor and partner relationships.

• Collaborate with HR and IT leadership to formulate and implement workforce plans.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Administration, Project Management, Healthcare Administration, Data Analytics, or a related discipline.

• 5–7+ years of overall IT experience, including 3–5+ years in a technology leadership capacity managing enterprise infrastructure strategy, technical implementation, and team operations.

• Proficiency in operating effectively at both strategic and tactical levels.

• Experience in leading enterprise technology strategy with a solid understanding of infrastructure operations and technical implementations.

• Practical technology leadership experience, encompassing technical discussions, architecture reviews, complex troubleshooting, and implementation support.

• Proven track record of delivering results through leadership and direct involvement in significant initiatives.

• Familiarity with DevOps methodologies and mindset.

• Experience in creating secure hybrid workplace solutions.

• Background in establishing and enhancing DevOps, Cyber Security, and other operational practices.

• Exceptional analytical, strategic conceptual thinking, strategic planning, and execution skills.

• Ability to navigate between strategic planning, team leadership, project execution, and operational troubleshooting.

• Strong business acumen and enterprise domain expertise.

• Capability to develop and implement strategic staffing plans.

• Knowledge of scaling cloud adoption, including governance, migration projects, and changes to the IT target operating model.

• Ability to create best-in-class infrastructure and operations with world-class benchmark metrics.

🏝️ Benefits

• Subsidized personal healthcare benefits: Medical, Dental & Vision.

• Wellness programs.

• Flexible Paid Time Off (PTO).

• Continuing Education Units (CEU) and tuition reimbursement.

• Discretionary performance-based bonuses may be available.