Director, Inner City Capital Connections

This is a fully remote position, open to applicants in Alabama, +14 more states.

📋 Description

• Create and implement a nationwide recruitment and outreach strategy to effectively achieve enrollment targets across all ICCC cohorts.

• Establish and nurture strategic partnerships with chambers of commerce, CDFIs, financial institutions, economic development organizations, universities, business associations, and entrepreneurial support entities.

• Collaborate with the Director of Alumni Affairs to manage recruitment campaigns, marketing efforts, referral partnerships, alumni engagement, and lead generation initiatives.

• Evaluate recruitment performance data and continuously enhance outreach strategies to optimize enrollment and participant quality.

• Discover opportunities to expand ICCC into new markets, industries, and strategic alliances.

• Act as the primary external representative for ICCC.

• Develop and maintain relationships with corporate funders, foundations, ecosystem partners, community organizations, faculty, and program supporters.

• Work closely with ICIC's Development team to assist with fundraising, grant proposals, reporting, and stewarding funders.

• Represent ICCC at conferences, speaking engagements, partner meetings, and industry events.

• Create strategies to enhance stakeholder engagement and elevate ICCC's visibility and impact on a national scale.

• Lead the faculty team to successfully deliver all ICCC programming across various in-person and virtual markets.

• Manage program planning, logistics, participant communications, faculty engagement, curriculum delivery, and event execution.

• Ensure a high-quality participant experience from recruitment through graduation and ongoing alumni engagement.

• Track enrollment, attendance, retention, graduation, satisfaction, and program impact metrics.

• Spearhead continuous improvement initiatives among faculty to boost participant engagement, operational efficiency, and overall program effectiveness.

• Oversee the faculty in the ongoing management and development of the ICCC curriculum to ensure its relevance, practicality, and responsiveness to entrepreneurs' needs.

• Recruit, onboard, manage, and assess faculty, coaches, and subject matter experts.

• Ensure consistency and quality across all program delivery markets.

• Collaborate with faculty to identify opportunities for introducing new content, learning experiences, and alumni programming.

• Lead, coach, and develop a team of professionals responsible for recruitment, outreach, program operations, participant engagement, and program delivery.

• Establish clear objectives, performance expectations, and accountability measures for the team.

• Promote a collaborative, high-performing culture that emphasizes continuous improvement and outstanding service.

• Oversee hiring, onboarding, professional development, and performance management.

• Manage the ICCC budget in partnership with ICIC Finance.

• Leverage program data and participant feedback to guide strategic planning and organizational decisions.

• Collaborate across ICIC departments, including Development, Marketing, Research, Alumni Affairs, and Finance.

• Serve as a member of ICIC's leadership team, contributing to organizational strategy and cross-functional initiatives.

⛳️ Requirements

• Over 7 years of progressively responsible leadership experience in program management, business development, economic development, nonprofit management, entrepreneurship support, or workforce development.

• Proven track record of successfully recruiting participants, customers, or members into programs or initiatives.

• Demonstrated capability in building strategic partnerships and managing high-level external relationships.

• Excellent communication and presentation abilities.

• Experience in managing complex, multi-site programs with diverse stakeholders.

• Strong project management and organizational skills, with the ability to handle competing priorities.

• Background in leading and developing high-performing teams.

• Data-driven approach with experience in utilizing metrics to enhance performance.

• Familiarity with CRM systems (Salesforce preferred) and project management tools (Monday.com preferred).

🏝️ Benefits

• Three weeks of vacation annually to start, with an additional day added for each year of service up to five years.

• Thirteen paid holidays, half days on Fridays before long weekends, plus one floating holiday.

• Ten days of paid sick leave and two days of paid personal leave each calendar year.

• Health, Dental, and Vision Insurance (70% covered by ICIC).

• 401(k) Retirement Plan with employer matching up to 4% after the first year of employment.

• Up to 16 weeks of paid parental leave.

• Individual Professional Development benefit of $1000 each year.