Director, Head of Incentive Compensation – Execution Excellence

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Design and oversee incentive compensation plans that encourage desired behaviors in the field, promote execution excellence, and align with strategic objectives.

• Convert business objectives into well-defined success measures, quantifiable targets, and performance metrics.

• Collaborate with Finance, HR, Legal, Compliance, and Sales to guarantee that plans are compliant, scalable, and financially sound.

• Lead the annual and quarterly compensation planning cycles, which include scenario modeling and performance forecasting.

• Manage communication regarding compensation plans, field readiness, and ongoing interpretations.

• Ensure that efforts related to incentive compensation are measurable, behavior-driven, and linked to key performance indicators (KPIs).

• Provide strategic oversight for incentive and bonus programs.

• Ensure the accurate and timely execution of compensation plans, including payout calculations, documentation, and governance.

• Define and drive both short- and long-term solutions for compensation administration, tools, and technology.

• Offer strategic leadership for the Incentive Compensation and President’s Club programs.

• Make data-informed recommendations regarding compensation design and goal-setting methodologies.

• Conduct regular health checks on incentive compensation.

• Develop materials for communicating plan designs to field teams, including design documents, incentive compensation statements, ranking reports, and payout estimators.

• Define and operationalize both leading and lagging KPIs.

• Partner with Advanced Analytics to create dashboards and reporting.

• Monitor performance trends to identify risks, opportunities, and coaching needs.

• Translate insights into targeted actions for leaders and frontline managers.

• Equip frontline managers with coaching frameworks, performance insights, and incentive literacy.

• Collaborate with Sales Leadership and Training to integrate coaching into operational rhythms such as Quarterly Business Reviews (QBRs).

• Assist managers in diagnosing performance issues and promoting behaviors related to incentives and enablement.

• Foster a culture of continuous improvement, accountability, and data-driven coaching.

⛳️ Requirements

• A Bachelor’s degree or higher.

• More than 10 years of experience in Incentive Compensation, Field Enablement, and/or Commercial Effectiveness.

• Demonstrated experience in designing and implementing incentive compensation plans linked to behaviors and execution.

• In-depth understanding of sales motions, frontline execution, and manager-led coaching.

• Experience in defining and utilizing KPIs to drive adoption and enhance performance.

• Capability to translate data into actionable insights.

• Outstanding stakeholder management and communication skills.

• Proven experience in leading, coaching, and developing high-performing teams.

• Capable and proven presenter to executive audiences.

• A track record of delivering solutions with meticulous attention to detail, accuracy, and derived value.

• A strong sense of urgency, balanced with an emphasis on quality and process.

• Project management skills with a demonstrated ability to manage multiple projects and priorities.

• Willingness to travel for key external and internal meetings as required; the role necessitates approximately 10% overnight travel.

🏝️ Benefits

• Annual short-term incentive award (e.g., bonus or sales incentive).

• Annual long-term incentive award (e.g., equity).

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Life insurance.

• Disability insurance.

• Lifestyle reimbursement program.

• Flexible spending accounts.

• Health savings accounts.

• 401(k) with a generous company match.

• Paid time off.

• Wellness days.

• Holidays.

• Two company-wide recharge breaks.

• Family resources and leave.