Director, GTM Operations

📋 Description

• Oversee GTM Operations from start to finish by establishing the team's execution rhythm.

• Mentor and manage two direct reports: the Manager of GTM Systems & Analytics and the Manager of Field Operations.

• Facilitate the forecasting rhythm defined by the VP, which includes deal-level assessments, pipeline evaluations, and data gathering.

• Convert VP-level strategies into actionable quarterly and monthly plans.

• Ensure the efficiency of deal desk operations, pipeline management, and reporting processes.

• Establish the technical vision for SpryPoint's GTM infrastructure.

• Drive the transition from manual workflows to automated, scalable processes.

• Build a marketing operations infrastructure from the ground up, including HubSpot administration and Salesforce integration.

• Guarantee the accuracy, timeliness, and reliability of dashboards, reports, and analytics for the teams that depend on them.

• Maintain data integrity across the GTM stack.

• Enhance workflows from opportunity to bookings, deal desk processes, and inter-team transitions.

⛳️ Requirements

• A minimum of 7 years of experience in revenue operations, GTM operations, or sales operations within a B2B SaaS context.

• Proven experience in leading and developing a team (direct people management is essential).

• Strong technical expertise in Salesforce architecture, data pipelines, system integrations, and automation design.

• Experience in building or enhancing marketing operations infrastructure (HubSpot or similar).

• Understanding of GTM engineering principles: workflow automation, data infrastructure, and AI/ML applications within revenue operations.

• Demonstrated capability to execute reporting and analytics on a large scale.

• Ability to operate effectively at both strategic and tactical levels.

🏝️ Benefits

• Remote-first work environment with flexible hours available across North America, featuring hub offices in Charlottetown & Atlanta.

• Comprehensive compensation package that evolves with your career.

• Health, dental, vision, and life insurance coverage starting from day one.

• Generous paid time off and unlimited sick days.

• RRSP (Canada) and 401k (US) matching programs.

• Annual development fund of $2,500, tuition assistance, and a Book Bounty program.

• Yearly company events and team offsites that foster community and collaboration.