Director, GTM Enablement

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and shape the enablement team.

• Oversee four enablement individual contributors whose responsibilities cover Sales/AE, Implementation and Onboarding, Customer Success Management, and Client-Facing training.

• Act as the main coach and career development partner for each individual contributor, empowering them to achieve significant professional impact.

• Convert the strategic vision of the CRO and Executive Team into a quarterly enablement roadmap, updated approximately two months ahead.

• Conduct regular one-on-ones, team meetings, and roadmap assessments to maintain focus on priorities and manage scope creep.

• Enhance manager and leader preparedness.

• Strengthen enablement delivery to provide first and second-line managers with coaching guides, call review frameworks, and tools for policy reinforcement alongside individual contributor enablement.

• Create and facilitate monthly leadership readiness sessions tailored to each function, covering playbooks, policies, and behavioral coaching.

• Establish reinforcement loops to ensure that training is retained effectively at the front line.

• Govern strategies, programs, and the quality of assets.

• Implement and uphold a launch-tier framework that manages ad hoc requests and guarantees that every new enablement program has a clear business objective, reinforcement plan, and success metric.

• Collaborate with Executive Sponsors to prioritize the enablement roadmap for their respective functions and maintain scope integrity.

• Manage Highspot as the definitive source of truth, overseeing cleanup, organization, and prioritization based on usage across all assets.

• Review and refine structured onboarding paths to create clear ramp-complete milestones and mastery levels for new hires throughout the GTM organization.

• Link enablement efforts to revenue outcomes.

• Oversee the function's performance against specified revenue and operational metrics related to net new CARR production, client activation, ARR expansion, and client retention.

• Develop and enhance asynchronous learning programs (via Articulate) to lessen reliance on synchronous delivery and boost individual coaching capacity.

• Lead cohort-based client training under the direction of the Customer Enablement Manager, minimizing one-on-one delivery volume while expanding the reach of scalable programs.

• Work in partnership with the VP of Marketing and PMM Team to ensure strong alignment between positioning, messaging, and how the field is trained to utilize it.

• Oversee cross-functional enablement initiatives.

• Lead team-level accountability for regulatory compliance updates, new hire onboarding, and product-level enablement across the GTM organization.

• Serve as the executive liaison for all cross-functional program launches requiring enablement support.

• Ensure that functional teams are responsible for their own SOPs; your team will format, train, and reinforce rather than create from scratch.

⛳️ Requirements

• A minimum of 7 years of experience in GTM enablement, revenue enablement, or sales learning and development, including at least 3 years in a leadership capacity.

• Demonstrated success in leading enablement teams with outcomes linked to revenue metrics rather than training volume or content production.

• Extensive experience empowering sales, implementation, and post-sales teams within a B2B SaaS environment.

• Strong intuition for manager and leader preparedness: you understand that effective coaching leads to results, and you design programs accordingly.

• Experience in designing and managing structured learning programs, such as onboarding paths, ramp milestones, and asynchronous eLearning modules.

• Proficient in building and enforcing program governance frameworks that shield team capacity from reactive, ad hoc demands.

• Comfortable engaging with executive stakeholders: capable of influencing prioritization decisions, challenging scope, and maintaining boundaries when necessary.

• Familiarity with Highspot (or similar sales enablement platforms) as an organizational tool, not merely a file storage solution.

• Experience with eLearning tools such as Articulate or comparable platforms is advantageous.

• A clear communicator who can distill complex strategies into straightforward guidance for your team, stakeholders, and the field.

• Data-driven: you utilize analytics to identify gaps, assess program effectiveness, and determine future focus areas.

🏝️ Benefits

• Health First: Medical, Dental, Vision, Life Insurance, and 401K Plan.

• Flexibility: Open PTO and sick days.

• Training: A supportive team dedicated to helping you advance your career and fulfill your potential.

• Growth: An opportunity to join a rapidly expanding startup that is pioneering and developing an exciting new category.

• Diverse, Inclusive Culture: We welcome employees from all backgrounds with openness and respect.