Director, Global Sales

This is a fully remote position, open to applicants in New York.

📋 Description

• Identify and source leisure/transient business to optimize room revenue for Auberge Collection.

• Assist Auberge Collection in achieving revenue objectives by generating leisure transient business.

• Contribute to hotel revenue targets by producing leisure group/transient business.

• Collaborate with tourism organizations to enhance opportunities.

• Organize and plan direct sales initiatives via phone, email, virtually, and in-person; an average of 5 business development activities per day is expected (25 per week).

• Target key accounts to arrange familiarization trips aimed at increasing ROI.

• Assess and initiate opportunities for creating new business sources.

• Cultivate effective relationships with wholesale accounts that align with the hotel’s wholesale strategy.

• Support and engage in daily calls and property-specific calls as required.

• Accurately maintain and expand the Salesforce database of clients.

• Set up a suitable remote workstation.

• Uphold ethical and professional standards in sales service.

• Present a professional appearance and demeanor while representing the company.

• Maintain relationships with customers, trade, industry, and team members.

• Perform additional duties as assigned, developed, or directed.

⛳️ Requirements

• Bachelor's degree or equivalent education/experience.

• At least 8 years of sales experience with established connections in the region, in a related role within a luxury hotel sales and/or regional setting.

• Proven track record of driving sales revenues in luxury hotel environments.

• Ability to negotiate, persuade, sell, and influence decision-makers and influencers in the transient business sector.

• Capacity to research and identify key growth prospects for existing accounts and develop new accounts.

• Self-motivated with the ability to achieve goals with minimal supervision.

• Proficient in managing large volumes of information.

• Skilled in analyzing, interpreting, and comprehending financial data.

• Knowledgeable about sales procedures relevant to the hotel industry.

• Ability to present clear, concise, and meaningful information to guests, executives, managers, and employees.

• Capable of persuasively and energetically selling ideas.

• Excellent writing skills sufficient for creating sales and marketing communications.

• Strong customer relationship skills with luxury travel agencies and consortia.

• Proficient in computer applications (GSuite, LinkedIn, Delphi, Salesforce, MS Office Suite).

• Ability to plan and execute sales trips within budget and in compliance with corporate travel policies.

• Willingness to travel and work flexible days and hours (holding appropriate travel documents, e.g., driver's license, Real ID, and passport).

• Experience in selling US, European, and Mexico resort destinations in a luxury sales context.

• Experience representing resorts with residential and villa offerings.

• Experience working in a remote sales office environment.

• Experience collaborating with professional organizations that support the leisure travel industry.

• Preferred technical skills: Familiarity with GDS and Opera PMS.

🏝️ Benefits

• Comprehensive medical, dental, vision, and voluntary benefits.

• 401k employer matching.

• Employer-paid life insurance.

• Employee assistance program.

• Team member hotel stay program.