Director, Field Excellence

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the Field Excellence function and lead a high-performing team dedicated to enhancing field force effectiveness, field analytics, insights, and incentive compensation planning.

• Establish and steer the vision and objectives for both Field Excellence and Commercial Excellence.

• Provide guidance to Sales, Marketing, Market Access, and Medical leadership regarding priorities, actionable plans, and measurable results.

• Develop governance, standards, forums, templates, documentation, and operational cadence.

• Benchmark and disseminate best practices; promote simplification and standardization across various regions and segments.

• Encourage innovation, accountability, and decision-making driven by data.

• Collaborate with Commercial, IT, Analytics, and Digital teams to enhance field tools and capabilities.

• Optimize enablement platforms and serve as a liaison between platform teams and field users.

• Facilitate tool adoption, AI/ML initiatives, change management, training, and effective utilization of tools.

• Design, manage, and implement sales incentive compensation programs.

• Perform scenario modeling, sensitivity analyses, validation, and documentation to support decision-making.

• Establish principles, standards, and best practices for incentive compensation design while addressing local market requirements.

• Report to the Executive Director of Strategic Field Enablement within Global Insights & Analytics and Global Strategic Commercial Operations.

⛳️ Requirements

• A bachelor's degree in business, marketing, or a related field is required.

• A bachelor's degree plus over 10 years of experience in commercial operations, field enablement, sales operations, marketing, or business planning within the biotech or pharmaceutical sectors; or a master's/MBA with 7+ years; or a doctoral/professional degree with 5+ years of relevant experience.

• At least 4 years of leadership experience in building and managing teams, influencing senior stakeholders, and implementing change across matrixed organizations.

• Experience in designing and managing field incentive compensation plans, including measures, rules, controls, vendor management, and issue resolution.

• Strong understanding of field needs and execution levers, including targeting, coverage, call planning, territory design inputs, and performance management.

• Proficient in translating strategy into enablement programs, communication, and training that foster adoption and measurable results.

• Familiarity with CRM and enablement ecosystems, such as Veeva/Salesforce, learning platforms, and content management systems.

• Experience in collaborating with IT/data teams on reporting and workflow enhancements.

• Exceptional communication and influencing abilities.

• Strong technical proficiency and business acumen.

• A collaborative and influential leadership style with an executive presence.

• Experience in managing large, multi-functional projects is advantageous.

🏝️ Benefits

• Eligibility for an annual bonus plan for Commercial roles.

• Discretionary equity awards.

• Employee Stock Purchase Plan.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan.

• Flexible Spending Account/Health Savings Account.

• Life insurance.

• Paid Time Off.

• Wellness benefits.