Director, Field Enablement – Adoption

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and develop a team of Field Enablement & Adoption leaders while establishing high standards for technical proficiency, field credibility, and execution discipline.

• Cultivate extensive capabilities within the team focusing on workflow-first enablement, AI-assisted experiences, role-specific learning, and reinforcement strategies.

• Take ownership of designing and implementing field readiness and adoption strategies for new tools, workflows, and AI-enabled features.

• Provide structured and scalable enablement programs (e.g., learning series, role-based training, office hours, sandbox environments).

• Ensure field teams can practice new workflows and tools in realistic settings prior to their live use.

• Introduce AI-enabled workflows (e.g., copilots, automation, guided decision support) with clear objectives, safeguards, and considerations for trust and usability.

• Convert emerging digital and AI capabilities into practical, confidence-building experiences for the field.

• Define and monitor adoption and readiness signals (usage patterns, confidence indicators, friction points).

• Create feedback mechanisms with the field to pinpoint where enablement, workflow alignment, or reinforcement may need adjustments.

• Collaborate with cross-functional teams, including Field Intake and Business Requirements, Experimentation and Pilots, and Enterprise Delivery.

⛳️ Requirements

• A Bachelor’s degree from a 4-year college or university is required; a STEM, Engineering, Computer Science, Information Systems, or a similar technical background is strongly preferred.

• More than 8 years of experience in digital enablement, workflow transformation, product adoption, or execution-focused roles within complex, matrixed organizations, including pharmaceutical, biotech, healthcare, or similarly structured sectors.

• Proven experience in people leadership, including the ability to build and nurture high-credibility, field-facing teams.

• Strong technical fluency with modern digital tools, workflow platforms, and AI-assisted experiences.

• Demonstrated ability to translate technology into practical changes in work processes.

• Excellent skills in stakeholder leadership and communication, with the capability to drive adoption amidst ongoing change.

🏝️ Benefits

• Health insurance

• Life and disability benefits

• 401(k) with company contribution and match

• Generous time off package including vacation, personal days, holidays, and other leaves