Director, Epic Revenue Cycle

📋 Description

• Prominence is in search of a Director, Epic Revenue Cycle who will function as a senior-level advisor and hands-on leader across various client engagements. This position is perfect for an individual who is both a builder and an operator—someone who excels in the nuances of execution, enjoys collaborating closely with clients, and possesses extensive knowledge in Epic Revenue Cycle. **This is a client-facing, delivery-oriented role where you will spearhead high-impact engagements while shaping the future direction of Prominence’s Revenue Cycle practice. You will act as a trusted advisor to client stakeholders, drive significant financial and operational outcomes, and aid in the development of scalable offerings over time.**

• Our ideal candidate is humble, driven, and intelligent—a leader who exhibits curiosity, operational rigor, and a passion for mentoring others while delivering exceptional outcomes for clients.

• **Client Delivery & Execution**

• - Lead and actively engage in Epic Revenue Cycle projects, including optimization, implementation support, and performance enhancement initiatives.

• - Function as a hands-on advisor, collaborating closely with client stakeholders to address intricate revenue cycle challenges across front-end, mid-cycle, and back-end workflows.

• - Provide high-quality, actionable insights that enhance financial results, operational efficiency, and end-user engagement.

• - Ensure successful project execution, encompassing scope management, issue resolution, and the delivery of measurable outcomes.

• **Client Relationship Management**

• - Cultivate robust, trust-based relationships with client leaders, serving as a go-to resource for Revenue Cycle strategy and execution.

• - Collaborate with Customer Success and Account teams to sustain account health and identify avenues for ongoing impact.

• - Assist in sales and scoping efforts by offering subject matter expertise, solution design, and effort estimation.

• **Practice Development**

• - Contribute to the advancement of Prominence’s Epic Revenue Cycle offerings, including the creation of methodologies, tools, and best practices.

• - Recognize emerging client requirements and market trends to help shape future service lines and growth opportunities.

• - Play a pivotal role in establishing the foundation for a scalable Revenue Cycle practice over time.

• **Team & Culture Contribution**

• - Mentor and support consultants and managers across engagements, promoting a culture of learning and delivery excellence.

• - Exemplify Prominence’s values through collaboration, accountability, and a commitment to delivering high-quality outcomes.

• - Participate in internal initiatives that enhance team capabilities, knowledge sharing, and delivery consistency.

⛳️ Requirements

• - Over 8 years of experience in healthcare consulting or provider operations, with extensive expertise in Epic Revenue Cycle (e.g., Resolute Professional/Hospital Billing, Cadence, Prelude, etc.)

• - A proven history of hands-on delivery in client-facing roles, demonstrating the ability to both lead and execute

• - Strong knowledge of revenue cycle operations, financial performance drivers, and optimization strategies

• - Experience in building relationships with client stakeholders and influencing decision-making processes

• - Capability to balance strategic thinking with meticulous execution

• - Excellent communication, problem-solving, and organizational abilities

• Physical and Medical Standards: Must be able to sit or stand at a computer and work independently.

• **Additional Expectations**

• - Remote-first; must be located in the U.S.

• - Willingness to travel as required for client engagements and important meetings

• - Full-time, salaried position

🏝️ Benefits

• Prominence is committed to attracting the top talent in healthcare and fostering a culture that rewards our employees for pursuing their passions. We are thrilled to offer the following benefits for this role:

• - Competitive salaried and hybrid compensation plans

• - Health Care Plan (Medical, HSAs, Dental & Vision)

• - Retirement Plan (401k)

• - Life Insurance (Basic, Voluntary & AD&D)

• - Dependent & Health Savings Accounts

• - Short Term & Long Term Disability

• - Paid Time Off (Vacation/Sick & Public Holidays)

• - Training & Development Fund

• - Work From Home

• - Charitable Giving to Causes You Believe In