Director – Epic Install Analyst Team

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the Epic Install Analyst team responsible for system construction, configuration, testing, and delivery within a range of implementations.

• Collaborate closely with the Director of Install Project Management to ensure alignment on scope, timelines, resources, and execution.

• Propel the organization’s installation strategy by converting enterprise priorities into scalable, process-oriented technical execution.

• Ensure installations are aligned with member-specific objectives and contribute to long-term success.

• Guarantee go-live readiness through structured validation, testing, and quality assurance processes.

• Implement robust change control governance to ensure completion of builds.

• Define and take ownership of member success metrics and key performance indicators (KPIs).

• Monitor and enhance performance outcomes post-installation.

• Ensure full member preparedness prior to go-live.

• Lead successful go-lives and facilitate rapid stabilization.

• Collaborate across various teams to ensure seamless delivery and operational continuity.

• Provide strategic leadership and guidance on Epic systems at the enterprise level.

⛳️ Requirements

• Bachelor’s degree in Healthcare Administration, Public Health, Business, or a related field (or an equivalent combination of education and experience); a Master’s degree is preferred.

• At least 10 years of experience in Epic implementation, build leadership, or healthcare IT delivery.

• A minimum of 5 years of management or leadership experience.

• Proven track record in leading large-scale, multi-site Epic implementations or installation portfolios.

• Extensive knowledge in Epic build, workflows, and the complete implementation lifecycle.

• Demonstrated experience in driving organizational readiness, user adoption, and stabilization after go-live.

• Change management skills: The ability to manage, motivate, and lead through periods of change.

• Mentoring and skill development: A passion for sharing knowledge, delegating tasks, and mentoring emerging leaders.

🏝️ Benefits

• Generous compensation package.

• Healthy work-life balance.

• Opportunities for professional advancement.