Director, Enterprise Legal Management, Legal Technology

atThe Cigna GroupRemoteUS flagConnecticutFull-timeAttorneyLead$130.1k – $216.9k/year

Posted Sep 29

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Act as the business owner and strategic leader for the Enterprise Legal Management (ELM) platform.

• Oversee platform administration, configuration, testing, releases, enhancements, and continuous optimization.

• Set governance and operational standards for matter management, e-billing, workflows, user access, data quality, and reporting.

• Create and implement the ELM platform roadmap in alignment with Legal Operations and business priorities.

• Collaborate with Legal, IT, Finance, Procurement, and external vendors to provide scalable technology solutions and process improvements.

• Promote user adoption, training, change management, and adherence to platform best practices.

• Generate reporting, dashboards, and analytics to enhance legal operations performance, legal spend management, and informed decision-making.

• Assess and apply legal technology enhancements, integrations, automation prospects, and emerging capabilities.

• Manage vendor relationships and supervise the delivery of technology solutions that align with Legal Operations objectives.


⛳️ Requirements

• Bachelor’s degree or equivalent experience.

• Over 7 years of experience in supporting Legal Operations, Enterprise Legal Management (ELM), legal technology, or similar legal systems.

• Practical experience in administering, managing, or optimizing ELM and e-billing platforms such as TeamConnect, Collaborati, Legal Tracker, Onit, SimpleLegal, Mitratech, or comparable legal technology solutions.

• In-depth knowledge of legal matter management, e-billing, legal spend management, outside counsel management, workflow automation, and reporting.

• Experience serving as a business owner, platform owner, product owner, or administrator for enterprise legal technology solutions.

• Proven success in leading cross-functional initiatives and fostering partnerships across Legal, IT, Finance, Procurement, vendors, and business stakeholders.

• Strong analytical, project management, problem-solving, and communication skills.

• Experience in evaluating, implementing, or enhancing legal technology platforms and related business processes.

• Ability to balance strategic planning with hands-on execution in a dynamic environment.

• Access to cable broadband or fiber optic internet service with a minimum of 10Mbps download/5Mbps upload while working from home.


🏝️ Benefits

• Eligibility for an annual bonus.

• Qualification for a long-term incentive plan.

• Medical benefits.

• Vision benefits.

• Dental benefits.

• Programs for well-being and behavioral health.

• 401(k) plan.

• Company-sponsored life insurance.

• Tuition reimbursement.

• A minimum of 18 days of paid time off each year.

• Paid holidays.

• Leaves of absence.

• Options for remote or hybrid work.

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