Adjuster, BI Attorney Rep

This is a fully remote position, open to applicants in Texas.

📋 Description

• Investigate, assess, negotiate, resolve, and settle auto liability claims.

• Establish legal liability, evaluate damages, and determine coverage.

• Conduct comprehensive investigations to inform coverage and liability decisions.

• Manage severe and/or catastrophic injuries and damages, complex issues, and high-exposure events with minimal supervision.

• Identify potential exposures in claim files and establish indemnity reserves.

• Request medical records and bills for independent assessments.

• Assess claimed injuries and evaluate the positions of claimants and insured parties.

• Review property damage and collision photographs.

• Monitor necessary correspondence and review case files.

• Dispatch excess letters to insureds regarding serious injuries and multiple competing claims.

• Negotiate settlements with attorneys or unrepresented claimants and recognize lien holders.

• Keep insured parties, internal stakeholders, and external clients informed about claim progress and file status.

• Reserve the Company’s rights when necessary.

• Prepare and issue release and hold-harmless documents upon settlement.

• Evaluate claims for potential fraud and collaborate with the Special Investigations Unit.

• Determine actual damages and lead settlement negotiations.

• Identify subrogation opportunities and initiate recovery processes.

• Assess the need for independent adjusters, experts, examiners, economists, accident reconstructionists, and engineers.

• Respond promptly and appropriately to settlement demands.

• Manage initial reports of bodily injury claims.

• Recognize other pertinent claim exposures.

• Identify and present files that require further management scrutiny.

⛳️ Requirements

• Associate or bachelor’s degree preferred and/or 5 years of relevant experience, ideally with bodily injury claims.

• Active Adjuster’s license is required.

• Bilingual proficiency in English and Spanish.

• Experience in the non-standard auto industry is advantageous.

• Proficient in Microsoft Word, Excel, Windows applications, and internet navigation.

• Familiarity with Guidewire is preferred.

• Knowledge of forms, procedures, regulations, coverages, and business processes is essential.

• Ability to exercise sound judgment and express opinions confidently.

• Strong written and verbal communication skills, with clarity and conciseness.

• Capability to thrive in a high-intensity environment while managing multiple tasks and demands simultaneously.

• Analytical skills to identify, collect, and organize relevant information.

• Ability to work autonomously within a team-oriented environment.

• Must reside in Texas.

• Must have legal eligibility to work in the United States.

🏝️ Benefits

• 401(k) Retirement Savings Plan with employer matching contributions.

• Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance coverage.

• Paid Time Off, Holidays, and Leave programs available.

• Flexible spending accounts.

• Basic Life Insurance and options for Voluntary Life/ADD.

• Short Term and Long-Term Disability coverage.

• Flexible remote work arrangements offered.