
Director – Engineering
Posted Nov 2

Posted Nov 2
This is a fully remote position, open to applicants in India.
• Develop capabilities that enable the world's largest corporations to reshape their work methodologies.
• Lead teams overseeing the grid ecosystem, which includes data integration, synchronization, and grid infrastructure.
• Ensure that architectural decisions are consistent and challenge technical selections when necessary.
• Take ownership of platform reliability and operational excellence for essential services.
• Manage on-call health, incident response, and the definition of SLAs and SLOs across services.
• Oversee inter-pillar and inter-domain dependencies and negotiate API agreements.
• Balance user-facing product features with the stability of infrastructure and operational health.
• Create clear career development pathways and promote customer-centricity and pillar identity.
• Lead the adoption of AI in delivery and operations.
• Establish learning organizations that focus on ongoing improvement.
• Promote an agile culture, continuous delivery, DevOps practices, and high-quality delivery processes.
• Assess, prototype, and implement new technologies, tools, and strategies.
• Mentor teams in software best practices and automated testing.
• Build diverse teams and retain engaged, high-performing talent.
• Over 4 years of experience in microservice web application development.
• More than 10 years of combined experience in system architecture across various languages and frameworks.
• At least 3 years of experience managing software organizations with more than 25 personnel.
• Familiarity with tools such as CloudFormation, CloudTrail, CloudWatch, Elastic Load Balancing, API Gateway, AWS Lambda, EC2, Route 53, etc.
• Experience with NoSQL, relational databases, and object store architectures across globally replicated cloud instances.
• Experience collaborating with product management on roadmap prioritization, pricing/packaging, and customer adoption.
• Background in building autoscaling, distributed systems.
• Bachelor's degree in Computer Science or equivalent industry experience.
• Strong fundamentals in Computer Science, including API design, data structures, and algorithms.
• Training and experience with Agile and Lean methodologies.
• Legally authorized to work in India on a continuous basis.
• Proficiency in English is mandatory.
• Expertise in agile, continuous delivery, and DevOps practices.
• Ability to communicate effectively with executives, customers, and engineers.
• Experience with automated testing strategies and software best practices.
• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and continuous learning.
• Flexible work hours and the option for remote work.
• A collaborative and inclusive workplace culture.
The Hello Team
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