Director, Employee Relations

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and oversee the enterprise employee relations strategy, governance framework, escalation model, and standardized practices.

• Offer strategic employee relations advice to executive leaders, business leaders, HR Business Partners, and Centers of Excellence.

• Create proactive employee relations strategies, practices, and plans for risk mitigation.

• Provide counsel on and resolve intricate employee relations issues.

• Act as a senior advisor on high-risk, complex, and precedent-setting cases in collaboration with Legal, Compliance, HR leadership, and executives.

• Ensure timely, comprehensive, and documented investigations are conducted.

• Lead the interpretation of policies, performance management, performance standards, and accountability practices.

• Enhance capabilities of leaders and the Employee Relations team through coaching, tools, and guidance.

• Work with business leaders to evaluate organizational challenges, talent requirements, and workforce needs.

• Propel employee engagement action planning alongside HR Business Partners and Leadership.

• Spearhead change management, adoption, and communication initiatives for functional and enterprise-wide projects.

• Assess employee relations trends, engagement metrics, exit data, HR statistics, and case activity.

• Manage employee relations dashboards, case trend reporting, investigation timeliness metrics, and insights on leader capabilities.

• Oversee the review, creation, and standardization of employee relations policies, procedures, templates, and documentation.

• Design, revise, and deliver employee relations training for both leaders and employees.

• Mentor, coach, and develop Employee Relations team members or cross-functional partners.

• Ensure compliance with applicable federal and state employment laws in employment practices.

• Utilize authorized AI-enabled tools to enhance communications, documentation, workflow efficiency, and employee relations processes.

• Carry out other related duties as assigned.

⛳️ Requirements

• Bachelor’s degree in Human Resources, Business Administration, Management, or a related field is required.

• Equivalent years of relevant experience may be considered in place of the required education.

• 7–10 years of progressive experience in Human Resources, including 5 years managing complex employee relations matters at various levels is necessary.

• 3 years of leadership experience is essential.

• Proven experience leading an employee relations function, governance model, or enterprise-wide employee relations program is required.

• Background in partnering with Legal and Compliance on complex investigations, policy interpretation, regulatory matters, and risk mitigation strategies is necessary.

• Experience in leading or supporting organizational change initiatives, employee engagement strategies, enterprise-wide programs, and mergers and acquisitions is preferred.

• Familiarity with HR information systems, data analytics, and authorized AI-enabled tools is preferred.

• Strong strategic HR leadership abilities are required.

• Executive presence with the ability to build trust, influence decisions, and collaborate with leaders across all levels.

• Exceptional written, verbal, presentation, and interpersonal communication skills.

• Up-to-date knowledge of employment laws, workplace trends, employee relations best practices, and compliance requirements across multiple states.

• Strong critical thinking, judgment, decision-making, conflict management, investigation, and problem-solving skills.

• Capability to navigate ambiguity and manage sensitive, complex employee relations issues with confidentiality and discretion.

• Ability to coach leaders and enhance managerial capabilities.

• Proficiency in analyzing HR metrics, employee relations trends, engagement data, and workforce insights.

• Ability to establish governance standards, define measurable outcomes, and utilize ER analytics.

• Strong organizational, time management, multitasking, prioritization, and attention-to-detail skills.

• Capacity to work both independently and collaboratively across HR, business units, and Centers of Excellence.

• Ability to design and facilitate employee relations, leadership, and HR-related training.

• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.

• Familiarity with Workday, Copilot, and other approved AI-enabled tools is preferred.

• Commitment to exceptional service and fostering a fair, respectful, and inclusive workplace culture.

• Licensure and Certification: None.

🏝️ Benefits

• Bonus opportunities tied to company and individual performance may be available.

• Comprehensive total rewards package.

• Support for employees’ overall well-being.

• Equal Opportunity Employer.

• An inclusive workplace culture that welcomes and supports individuals from all backgrounds.