Director – Design Systems, Operations and Bank Design

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Take ownership of Thrivent's enterprise design system strategy, governance framework, standards, tools, and adoption roadmap.

• Develop and oversee enterprise mobile design standards.

• Collaborate with Product and Engineering leaders to ensure alignment between web and mobile experiences.

• Guide the Bank Design team and manage the advancement of Thrivent's mobile design capabilities.

• Ensure the integration of design patterns, components, accessibility standards, and user experiences within the enterprise design system.

• Coordinate experiences across client and advisor products, channels, and platforms.

• Oversee design operations and the design system for client and advisor experiences.

• Lead the Bank product design team, ensuring design initiatives align with product and business strategies.

• Incorporate AI into design workflows and processes.

• Assess AI tools, establish best practices, and enhance team capabilities.

• Collaborate with Product and Engineering peers to foster change.

• Spearhead the development of new design practices across various workstreams.

• Define and prioritize research initiatives to guide strategic decisions and uncover opportunities.

• Engage in company-wide leadership initiatives to shape user experiences.

• Connect strategic vision with everyday execution through storytelling and effective stakeholder communication.

• Identify problems alongside cross-functional leaders and manage team leads.

• Mentor managers towards effective people-management practices.

• Recruit, nurture, and maintain a high-performing team.

• Foster shared accountability, operational excellence, continuous improvement, employee engagement, and collaboration.

• Exemplify Thrivent's leadership competencies: Model the Way, Rally the Team, and Deliver Outcomes.

⛳️ Requirements

• Bachelor's degree or equivalent experience in Interaction Design, UI/UX Design, Web Product Design, Web Development, or a related educational background.

• Over 12 years of experience in a relevant field.

• 5–8 years of experience in user experience, interaction design, product innovation, and research within a product development team.

• Proficient in emerging AI design tools and technologies.

• Capability to assess new AI functionalities and implement them practically within the team.

• Demonstrated experience in leading and mentoring design teams.

• Significant management experience, with a proven ability to recruit and onboard top talent.

• Strong leadership abilities.

• Strategic mindset with a knack for developing innovative design practices.

• Excellent strategic communication skills.

• Ability to influence outcomes across all levels of the organization.

• Comprehensive understanding of organizational context and business strategy.

• Experience in talent management, including recruiting, hiring, and professional development.

• Familiarity with annual and ad hoc headcount planning and securing necessary budgets.

• Preferred: expertise in strategic design thinking.

• Preferred: knowledge and experience in diversified financial services.

• Preferred: experience working within a scalable product operating model.

🏝️ Benefits

• Various bonuses, including annual or long-term incentives.

• Medical, dental, and vision insurance.

• Health savings account.

• Flexible spending account.

• 401k plan.

• Pension plan.

• Life and accidental death and dismemberment insurance.

• Disability insurance.

• Supplemental protection insurance.

• 20 days of Paid Time Off each year.

• Sick and Safe Time.

• 10 paid company holidays.

• Volunteer Time Off.

• Paid parental leave.

• Employee Assistance Program (EAP).

• Well-being benefits.