Associate Design Director – Employer Experience

This is a fully remote position, open to applicants in United States.

📋 Description

• Take the lead in designing the Lilly Employer platform.

• Establish the design vision and quality standards for the platform.

• Hands-on design of flagship user experiences.

• Cultivate and expand a team of designers as the product evolves.

• Manage employer journeys, including comparing coverage options, program development, implementation, reporting, and renewal.

• Supervise employee journeys, encompassing enrollment, clinician visits, prescription fulfillment, and coaching.

• Direct the design of purchasing tools, data and reporting experiences, enrollment and care journeys, as well as platform marketing.

• Collaborate with both internal and external design partners.

• Transform complex and ambiguous challenges into actionable design prompts.

• Communicate solutions through narrative development and interactive proof-of-concepts.

• Mentor, guide, and provide feedback to designers to enhance design quality.

• Directly contribute to storytelling, prototypes, and interface artifacts.

• Present design decisions and justifications to non-technical and executive stakeholders.

• Assess when to advance or adjust strategies based on user insights and subject-matter expertise.

• Collaborate with design, engineering, product, business, and other teams to deliver human-centered healthcare experiences.

⛳️ Requirements

• 8–10+ years of experience in design.

• 3+ years of experience leading design teams or defining design direction for products or portfolios in complex settings.

• High school diploma/GED with 10+ years of experience in design and/or design research.

• Must be authorized to work in the United States on a full-time basis.

• BA/BS in Human-Computer Interaction, design, or a related field is preferred.

• Extensive expertise in design with a proven record of delivering digital experiences in native and web applications.

• Capability to balance integration and iteration with measurable priorities, outcomes, and business impact.

• Proficient in building and maintaining collaborative relationships with cross-functional leaders and external partners.

• Outstanding verbal and written communication abilities.

• Proven history of leading design teams in healthcare, pharmaceuticals, or similarly regulated industries.

• Experience in hiring, developing, and scaling design teams.

• Familiarity with contemporary development processes.

• Knowledge of modern front-end libraries and frameworks.

🏝️ Benefits

• Company bonus based on both company and individual performance.

• Company-sponsored 401(k) plan.

• Pension plan.

• Vacation benefits.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Prescription drug benefits.

• Flexible spending accounts for healthcare and/or dependent care.

• Life insurance and death benefits.

• Time off and leave of absence benefits.

• Well-being benefits, including an employee assistance program and fitness perks.

• Employee clubs and activities.

• Employee resource groups (ERGs).