Director, Customer Sales

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead a Customer Sales team focused on Novara’s Environment, Health, & Safety (EHS), Training, and Contractor Management solutions.

• Report directly to the Vice President of Sales.

• Collaborate with the Novara executive team and cross-functional leaders to enhance revenue streams.

• Create strategic prospecting initiatives aimed at growth industries.

• Develop an innovative go-to-market strategy to drive double-digit organic growth.

• Mentor and cultivate a world-class sales team.

• Oversee a team of 6 Commercial Account Executives dedicated to customer upsell and cross-sell opportunities.

• Provide continuous training and coaching on processes, skills, best practices, systems, and career advancement.

• Utilize contemporary sales tools such as SFDC, 6Sense, LinkedIn Sales Navigator, Salesforce Engage, and Einstein Conversation Insights.

• Monitor and manage sales activities and outcomes through Salesforce.com.

• Forecast revenue growth by evaluating sales pipeline metrics.

• Implement cross-sell and up-sell strategies for existing clients.

• Direct the team to surpass quotas while promoting professional growth.

• Stay informed about sales leadership methodologies and customer purchasing trends.

• Analyze marketing campaigns and assist the sales team in achieving objectives.

⛳️ Requirements

• A minimum of 3 years of demonstrated Sales leadership with a successful track record of building a high-performing team within a SaaS software company.

• Experience in selling or managing a team responsible for generating their own pipeline to meet booking targets.

• Proven ability to effectively use and implement modern sales prospecting strategies.

• A strong record of achieving targets both personally and as a team.

• A polished and confident presenter to support the rollout of high-visibility initiatives.

• Excellent organizational, time-management, and prioritization skills.

• Strong interpersonal skills with the ability to inform, motivate, and coordinate a multi-person sales effort effectively.

• Experience selling to sectors such as Manufacturing, Construction, Transportation, Utilities, Municipalities, or Hospitality is highly valued.

• Experience managing teams or selling to small to mid-sized organizations is particularly valued.

• Ability to excel in a challenging and fast-paced business environment.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Flexible Spending Accounts

• PTO

• Paid holidays

• Floating holidays

• 401(k) with Company match and immediate vesting

• Company-funded Life Insurance

• Employee Assistance Programs

• No-cost Mental Health Benefits