Director, Competitor & Market Intelligence

This is a fully remote position, open to applicants in United States, +10 more locations.

📋 Description

• Lead, mentor, and cultivate a global team of analysts specializing in competitive and market intelligence.

• Establish the strategic direction, priorities, and roadmap for the competitor and market intelligence division.

• Ensure alignment of the division's initiatives with the needs of sales leadership and broader macroeconomic trends.

• Enhance understanding of Cisco's core and related technology markets across different countries.

• Integrate macroeconomic indicators, trends in IT spending, market size, market share, disruptive innovations, and regulatory landscapes.

• Monitor Cisco and competitor market shares by country through secondary research, industry analyst reports, and macroeconomic forecasting models.

• Design and execute primary research studies utilizing customer feedback, surveys, interviews, and insights from channel partners.

• Validate customer behaviors and assess Cisco and competitor market shares on a country level.

• Synthesize macroeconomic data, customer insights, and market analytics into actionable suggestions for senior sales leaders and executives.

• Collaborate with regional, specialist, partner sales organizations, and cross-functional teams.

• Embed intelligence into planning, investment, and go-to-market strategies.

⛳️ Requirements

• A bachelor's degree in Economics, Business, Finance, Statistics, or a related discipline is mandatory.

• An MBA or another advanced degree is preferred.

• Over 10 years of experience in market intelligence, competitive intelligence, or corporate strategy is required.

• A strong background in macroeconomic analysis and insights into customer behavior is essential.

• Experience at a leading networking or enterprise technology company is advantageous.

• At least 5 years of experience at an IT industry analyst or research firm is required.

• A proven track record of designing and developing credible market tracking models is necessary.

• Experience with thorough data-driven economic modeling and both primary and secondary research methods is expected.

• A minimum of 5 years of experience in leading and developing teams of analysts or researchers is essential.

• Experience in managing global or distributed teams is preferred.

• Exceptional communication and storytelling abilities are required.

• Capability to translate complex macroeconomic trends and customer data into concise, executive-level recommendations is crucial.

• Ability to collaborate across regions, functions, and sales organizations in a dynamic, matrixed environment is essential.

🏝️ Benefits

• Medical, dental, and vision insurance coverage.

• 401(k) plan with a matching contribution from Cisco.

• Paid parental leave policy.

• Coverage for short and long-term disability.

• Basic life insurance options.

• Potential for Cisco restricted stock unit grants, subject to continued employment.

• 10 paid holidays each full calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off to celebrate the employee’s birthday.

• Paid shutdown during year-end holidays.

• 4 paid days off designated for personal wellness.

• 16 days of paid vacation time annually for non-exempt employees.

• Flexible vacation time off policy with no defined limit for eligible exempt employees.

• 80 hours of sick leave provided at hire and each January 1st thereafter.

• Up to 80 hours of unused sick leave can be carried forward year to year.

• Additional paid time off for critical or emergency family situations.

• Optional 10 paid days off per calendar year for volunteer work.

• Annual bonuses applicable for non-sales roles, according to Cisco policies.

• Sales incentive compensation may be available for employees on sales plans.

• Opportunities for growth and development within Cisco.

• A global network of professionals and experts.