Director, Business Development – Air Partner Relations

This is a fully remote position, open to applicants in United States.

📋 Description

• The Director of Business Development - Air Partner Relations will be tasked with formulating strategies that enhance participation from advisors and branches while achieving measurable revenue growth.

• Lead initiatives that fortify supplier partnerships, improve client success, and align with Internova's overarching goals.

• Collaborate across departments to ensure operational excellence and establish GTC as a leader in air and GDS solutions.

• Assist in managing high-level negotiations of GDS hosting agreements with Associate ARC Branches, securing optimal terms and timely financial reconciliation to maximize profitability.

• Propose and implement strategies that connect suppliers and BU clients to drive incremental revenue and improve performance.

• Oversee the onboarding process and integration of Associate ARC branches, ensuring compliance, operational efficiency, and seamless access to airline agreements.

• Facilitate monthly Air Branch strategy sessions, delivering actionable insights and comprehensive override performance reports to branch owners to identify growth opportunities.

• Act as a primary representative for air programs at company and industry events, effectively communicating program value to clients and supplier partners to foster engagement and loyalty.

• Support the annual budget forecasting for air, car, and GDS revenue streams, ensuring alignment with organizational objectives and market trends.

• Organize quarterly business reviews with supplier partners, providing data-driven performance insights and actionable strategies to address gaps and drive mutual growth.

• Promote sponsorship opportunities and collaborate with events and industry relations teams to maximize funding availability and enhance supplier visibility.

• Assist in managing GDS relationships on behalf of Internova, auditing compliance and ensuring accurate reporting of segment production to Finance.

⛳️ Requirements

• Bachelor's degree in Marketing, Advertising, Business Administration, or a related field.

• Over 7 years of experience in the travel industry.

• Strong comprehension of ARC, IATAN, and GDS operations.

• More than 7 years of customer service experience, capable of addressing escalated service issues and encouraging preferred partners to provide resolutions.

• At least 5 years of experience in developing corporate air growth strategies.

• Strong strategic, analytical, and problem-solving skills.

• Knowledgeable in GDS and NDC.

• Familiarity with Fare Calculation, Fare Distribution, and Fare Rules.

• Understanding of Exchange & Refund processes.

• Extensive knowledge of fare and ticketing.

• Proficient in interpreting fare ladders.

• Familiarity with IATA rules and fare regulations.

• Experience in analyzing competitive fares with optimal commission opportunities.

• Proficient in commission contract terminology and its application.

• Strong quantitative skills for analyzing and evaluating proposals/contracts to achieve mutually beneficial outcomes for members and headquarters.

• Excellent communication skills, including presentation and writing abilities.

• Highly organized and efficient individual with a sharp attention to detail.

• Strong proficiency in Microsoft Office Suite: Excel, Word, and PowerPoint.

• Willingness and ability to travel as necessary.

🏝️ Benefits

• Choice between two medical plans and two dental plans.

• Vision insurance.

• Flexible spending accounts (FSAs).

• Company-paid life insurance and AD&D.

• Optional additional life insurance and AD&D.

• Disability insurance.

• Paid parental leave.

• Paid time off.

• 401k Plan with company match.

• Discounted employee travel options.

• Access to LinkedIn Learning webinars and courses.

• Discounted pet insurance and auto, home, and renters insurance.