Director, Benefits Technology

This is a fully remote position, open to applicants in California.

📋 Description

• Lead the EBG Technology Team and oversee its activities.

• Establish and implement annual goals and objectives for the EBG Technology Team.

• Keep team members informed about decisions, changes, and pertinent information.

• Foster an environment that encourages open feedback through effective communication and regular meetings.

• Assess employee performance and conduct annual evaluations that include 360-degree feedback.

• Provide coaching, mentoring, and training to team members.

• Manage the EBG Technology solution systems, infrastructure, and administration.

• Create a scalable, long-term strategic business plan for the EBG Technology Team.

• Supervise project management processes, vendor support services, and access to technology solutions.

• Develop and convey solutions to address complex issues.

• Oversee EDI with insurance companies, HRIS, and payroll systems; manage RFIs for clients transitioning to new payroll systems.

• Negotiate fees for systems and services.

• Represent the organization at national meetings.

• Conduct research on new products, system advancements, database management, and administrative trends.

• Evaluate and implement procedures and technologies to ensure system security.

• Collaborate with leadership to streamline processes, enhance business value, and create equivalent electronic processes.

• Guide the Technology team in analyzing, evaluating, and prioritizing requirements for business process or automated application solutions.

• Promote firm culture and ensure client satisfaction.

• Identify opportunities for improvement within the firm, business segment, and processes.

• Complete special projects as assigned.

⛳️ Requirements

• A minimum of five (5) years of experience with benefit administration systems, payroll systems and/or HRIS systems, along with team leadership experience.

• Exceptional client relations skills with the ability to defuse tense situations.

• Experience in working with and configuring an HRIS Database.

• Advanced proficiency in Microsoft Word and PowerPoint.

• Advanced working knowledge of Microsoft Excel, including data manipulation, comparing two data sets, performing pivot tables, and lookups.

• Strong organizational abilities and meticulous attention to detail.

• Effective presentation skills through both verbal and written communication.

• Capability to learn relevant insurance company and firm software systems.

• Willingness to expand knowledge of benefits products.

• Ability to manage multiple tasks and prioritize workloads while meeting deadlines.

• Capacity to interact and communicate effectively within a team environment to share knowledge and manage workflows.

• Current Florida 2-15 License, as mandated by the State Department of Insurance to provide risk management consulting or risk transfer solutions where the firm operates.

• Demonstrated behavior consistent with the firm’s core values and culture.

🏝️ Benefits

• Salary is negotiable at the time of hire.

• Occasional local travel may be necessary.