Director, Application Managed Services – Europe Growth & Transformation

This is a fully remote position, open to applicants in Europe.

📋 Description

• Oversee the entire lifecycle of significant AMS opportunities, encompassing solution development, winning strategies, RFP submissions, and the finalization of multi-year transformation contracts.

• Collaborate with sales and vertical leaders to define and finalize enterprise AMS projects while cultivating robust CXO-level relationships.

• Propel AMS growth throughout Europe by enhancing existing accounts and onboarding new enterprise clients.

• Aim to secure a minimum of two major deals (exceeding $15M annually) each year and acquire four new AMS customers annually while pinpointing new market possibilities.

• Establish and expand AMS delivery capabilities through global teams located onshore, nearshore, and offshore.

• Create reusable assets, accelerators, and automation frameworks while promoting operational excellence in cost efficiency, quality, and customer satisfaction.

• Define innovative AMS offerings and spearhead initiatives, workshops, and proofs of value (PoVs).

⛳️ Requirements

• Over 15 years of experience in IT services.

• At least 10 years in leadership roles within Application Managed Services or large deal management.

• Proven track record in securing and delivering large-scale, multi-year transformation programs (greater than $15M annually).

• Strong history in AMS sales, solution development, and comprehensive deal ownership.

• In-depth knowledge of AMS operating models, service delivery processes, and commercial structures.

• Experience with global delivery models, including onshore, nearshore, and offshore.

• Significant exposure to enterprise platforms like ServiceNow, Zendesk, and Cloud ecosystems.

• Demonstrated capability to engage and influence CXO-level stakeholders.

• Strong analytical skills with the ability to develop unique, competitive solutions.

• Exceptional communication, storytelling, and executive presentation abilities.

• Proactive, organized, and highly collaborative leadership approach.

• Fluent in both German and English.

• Willingness to travel throughout Europe.

🏝️ Benefits

• 30 days of paid vacation.

• Opportunities for internal and external training.

• MyN – Nagarro Employee Share Program.

• Attractive company bicycle arrangements.

• Modern office spaces located in central areas equipped with high-tech facilities.

• Access to sports programs.

• Entry to the corporate benefits portal.

• Complimentary fruit and beverages.