
Director – Ancillary Services
Posted Sep 18

Posted Sep 18
This is a fully remote position, open to applicants in California, +9 more states.
• Provide leadership and strategic direction across affiliated hospitals
• Establish operational standards, performance expectations, policies, and best practices throughout the system
• Collaborate with hospital executives and department leaders to enhance quality, safety, service, productivity, turnaround times, staffing efficiency, and financial outcomes
• Develop and track key performance indicators across ancillary services
• Ensure regulatory readiness and compliance with CMS Conditions of Participation, CLIA standards, and imaging and radiation safety protocols
• Work alongside local service line leaders and qualified specialty professionals on clinical and technical decision-making
• Drive standardization initiatives to boost reliability, efficiency, quality, and cost-effectiveness
• Assess staffing models, skill mix, productivity standards, on-call coverage, recruitment challenges, and workforce development needs
• Collaborate on capital planning, equipment replacement, service contracts, vendor performance, and technology optimization
• Aid in the evaluation and implementation of information systems, interfaces, workflow technology, and digital solutions
• Review vendor performance, equipment maintenance, and outsourced or contracted services
• Lead or participate in performance improvement initiatives focused on outcomes, patient throughput, result availability, and communication of critical findings
• Foster collaboration among ancillary services and other clinical departments to enhance patient flow and care coordination
• Provide coaching and operational support to facility ancillary leaders, including onboarding, succession planning, and team development
• Assist with integration, due diligence, operational assessment, and standardization for newly acquired or transitioning facilities
• Travel to affiliated hospitals and facilities to evaluate operations, support leaders, validate improvement plans, and assess performance
• Must reside in Arkansas, California, Kentucky, Massachusetts, Nevada, New Mexico, Oregon, Utah, Tennessee, Texas, or Wyoming
• Bachelor’s degree in healthcare administration, business, clinical laboratory science, radiologic sciences, nursing, or a related healthcare field
• Over 7 years of progressive experience in the healthcare sector
• Minimum of 5 years of leadership experience in hospital operations, ancillary services, diagnostic services, or a related multi-department clinical setting
• Proven ability to lead across various clinical, technical, diagnostic, or therapeutic disciplines
• Track record of enhancing operational performance, quality, regulatory readiness, staffing/productivity, financial performance, and standardization across complex healthcare services
• Solid understanding of regulatory and accreditation requirements impacting hospital ancillary services
• Willingness to travel extensively, up to 50%, across hospital and corporate locations
• Strong leadership, communication, analytical, financial, and change management capabilities
• Proven ability to influence and lead through collaboration in a matrixed, multi-facility environment
• Competence in interpreting operational and quality data, identifying variations, establishing priorities, and driving measurable improvements
• Ability to lead specialized departments by collaborating with appropriately credentialed technical and clinical subject-matter experts
• No single clinical license is required if educational and leadership experience criteria are otherwise satisfied
• 50% travel requirement is part of the role, not a compensation benefit
• Equal Opportunity Employer
Mercy Health
Mercy Health
Bon Secours
Bon Secours
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