Director, Account Development

This is a fully remote position, open to applicants in Connecticut, +4 more states.

📋 Description

• Assemble, motivate, mentor, and cultivate a high-achieving team

• Direct and implement commercial growth initiatives to enhance wallet share, drive profitable revenue increases, and bolster client retention

• Develop and fortify trusted relationships with key client decision-makers at the executive level

• Act as a strategic advisor to uncover opportunities that enhance client engagement and promote business expansion

• Oversee the resolution of complex client issues through strategic, client-focused solutions and cross-functional collaboration

• Set portfolio goals, performance indicators, and pipeline management standards

• Evaluate opportunities, optimize resource distribution, enhance forecast precision, and achieve sustainable commercial growth and client satisfaction

• Manage intricate contract negotiations and enterprise-wide commercial dialogues

• Uphold governance and compliance in alignment with company policies, regulatory standards, and risk management protocols

⛳️ Requirements

• Experience in the healthcare or other complex enterprise sectors is preferred, particularly in highly regulated environments

• Proven track record of leading enterprise client management, sales, or business development teams with a focus on commercial growth and client results

• Background in commercial payments, including Corporate Card, Travel & Expense (T&E), and B2B payment solutions

• Strong comprehension of enterprise payment ecosystems, client requirements, and industry trends

• Capability to function effectively in a virtual environment

• Must reside within the designated territory: New York, New Jersey, Connecticut, Pennsylvania, or Massachusetts

• Eligibility for employment with American Express in the U.S. is mandatory

• American Express will not offer visa sponsorship for this role

🏝️ Benefits

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite, or virtual arrangements based on the role and business requirements

• 20+ weeks of paid parental leave for all parents, irrespective of gender, provided for pregnancy, adoption, or surrogacy

• Complimentary access to global on-site wellness centers staffed with healthcare professionals (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Opportunities for career development and training

• Equity options, if applicable