Digital Sales Engineer

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Make outbound and inbound calls to current and prospective customers to present tailored solutions and spark interest.

• Actively qualify leads generated through focused outreach, utilizing digital platforms and databases.

• Employ multimedia and interactive digital channels to clearly convey product features, advantages, and value propositions.

• Follow up with leads and customers at suitable intervals to cultivate relationships and guide them through the sales funnel until the deal is closed.

• Keep accurate records of customer interactions, including calls, emails, and social media communications, in the CRM system.

• Provide and receive technical support and product recommendations through email and phone communication.

• Offer Walter solutions for competitor products and suggest replacements and new options for obsolete items.

• Generate repeat special quotes for all Walter products.

• Collaborate with the digital marketing team to align sales efforts with ongoing digital campaigns and initiatives.

• Manage relationships with stakeholders from different teams and departments to align strategies, share customer feedback, identify opportunities for enhanced customer engagement, and ensure a smooth transition from sales to delivery.

• Utilize data analytics tools to recognize sales trends and refine sales strategies.

• Gather and relay pertinent business and market intelligence to sales management using applicable systems.

• Leverage the Walter online catalog and GPS software to provide specifications for Walter products.

• Utilize Walter costing systems for pricing development (SAP, CAPP, ENGIN, Workflow) with third-party suppliers.

• Aid in optimizing digital sales processes and propose enhancements to streamline customer interactions and boost efficiency.

• Use consultative selling techniques in customer communications, transforming inquiries into leads and ultimately sales.

• Stay informed about the latest developments and trends in relevant industries and emerging digital sales methodologies and tools.

• Maintain up-to-date knowledge of Walter products, digital systems, and processes provided by Walter HQ.

⛳️ Requirements

• B2B sales experience with a strong interest in and understanding of digital sales methodologies.

• Strong technical aptitude ideally complemented by experience in the cutting tools sector.

• Must have effective communication skills to articulate technical information clearly and persuasively.

• Demonstrate initiative, customer orientation, and persistent determination to achieve outstanding results.

• Willingness to adopt new working methods and possess high learning agility.

• Problem-solving skills to address topics that require analytical and innovative thinking.

• Must be fluent in English.

• Bachelor’s degree in business administration, engineering, or a related field, or equivalent years of experience in sales within the cutting tools industry.

• Ideally reside in the Central or Eastern Time Zone.

🏝️ Benefits

• Life, health, and dental insurance.

• Paid vacation and holidays.

• 401(k) retirement savings plan.