Digital Marketing Analyst

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Collaborate closely with the Team Lead to ensure a transparent and seamless experience for clients across all facets of the Client Experience.

• Conduct audits of digital accounts to identify anomalies, ensuring best practices are implemented, comparing performance against benchmarks, and performing basic optimizations to guarantee customer success.

• Execute analyses to identify areas for performance enhancement.

• Assist with monthly recurring tasks for all accounts, which include mid-month pacing assessments, performance evaluations, adjustments for Facebook, and modifications for video campaigns.

• Maintain continuous communication with internal teams regarding account status and the progress of current deliverables.

• Address client inquiries and resolve issues promptly.

• Understand client markets, objectives, and methods for tracking progress on a daily, weekly, and monthly basis.

• Cultivate and sustain a comprehensive understanding of the automotive industry, the company culture, products/services, and strategic communication planning.

⛳️ Requirements

• Bachelor's degree (BS or BA) preferred.

• 1-2 years of professional experience in a Customer Service-related role preferred.

• Experience in Automotive Agencies, Automotive In-House Marketing, and/or Customer Service is a plus.

• Familiarity with Google Ads and Facebook Ads is preferred.

• Proficient in Google Sheets, Slides, and Docs.

• Highly organized, with a strong focus on tasks and attention to detail.

• Eagerness to learn.

• Must possess critical thinking skills.

• Exceptional communication abilities, with a proven capacity to write, listen, and articulate information in a clear, concise, and professional manner.

• Proven track record of proactively taking ownership of projects.

• Capability to set priorities and objectives effectively.

• Must be adaptable in a fast-paced, dynamic environment.

• Ability to maintain focus and exhibit constructive behavior under pressure.

• A strong desire to contribute to the improvement of processes and the customer experience.

• Excellent references!

🏝️ Benefits

• Medical coverage.

• Dental insurance.

• Vision benefits.

• 401(k) plan with matching contributions.

• Paid vacation.

• Wellness programs.

• Additional perks.