Digital Asset Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and manage the DAM platform from start to finish, encompassing configuration, asset intake, cataloging, permissions, distribution, retention, and archival processes.

• Create, document, and uphold metadata standards, taxonomies, controlled vocabularies, and naming conventions.

• Set and implement quality-review criteria for incoming assets.

• Conduct audits of asset collections and rectify, retire, or archive inaccurate, duplicate, or obsolete assets.

• Lead the ingestion, normalization, and rationalization of legacy or acquired asset collections.

• Define and apply distinctions between working files, approved assets, restricted materials, and archival records.

• Maintain rights-related metadata and documentation, which includes copyright, licensing, permissions, usage restrictions, and image credits.

• Manage employee profiles, headshots, project experience, and resume-related content.

• Monitor and troubleshoot data flows between the DAM and connected enterprise, proposal, and content-management systems.

• Act as a liaison with system owners and vendors regarding configuration, defects, and enhancements.

• Diagnose and resolve intricate user, system, and workflow challenges.

• Design and conduct user training while maintaining guides, workflow documentation, and quick-reference materials.

• Offer expert support on search, metadata, permissions, rights, and asset distribution.

• Analyze and report on DAM adoption, asset usage, data completeness, and search activities.

• Suggest and implement approved enhancements to taxonomy, configuration, documentation, training, and workflows.

• Assist and provide guidance to less-experienced team members, contractors, or contributors.

• Report directly to the Director of Proposals.

• Perform additional duties as assigned.

⛳️ Requirements

• 5 years of experience in digital asset management, content or knowledge management, records/library services, or a comparable enterprise information system.

• Experience in developing and applying metadata, taxonomy, or cataloging standards to digital content.

• Experience in administering or serving as a primary user of an enterprise DAM, content management, or knowledge management platform.

• Advanced understanding of digital asset management concepts, including metadata, taxonomies, controlled vocabularies, file formats, and asset lifecycle practices.

• Capability to develop, document, and enforce governance standards, procedures, and workflows.

• Strong attention to detail and organizational abilities when managing high volumes of content.

• Ability to independently diagnose and resolve complex system, workflow, and user issues, including cross-system challenges.

• Effective written and verbal communication skills, with the capacity to train, advise, and influence non-technical users and stakeholders.

• Ability to manage multiple priorities and collaborate across teams with minimal supervision.

• Ability to analyze usage and adoption data and convert findings into actionable recommendations.

• Proficiency with Microsoft Office applications.

• Must be available to travel up to 5% of the time for business purposes.

• Applicants must already have work authorization in the country where the job is located.

• An Associate's degree or higher in library science, information science, information management, digital media, archives, communications, marketing technology, or a related field is preferred.

• Preferably, 7 or more years of experience administering a digital asset management, content management, or knowledge management platform.

• Experience in leading system integrations, APIs, marketing technology, proposal technology, or AI-enabled content workflows is preferred.

• Experience in an architecture, engineering, geospatial, consulting, or other professional-services environment is preferred.

• Experience in developing training programs and supporting enterprise users at scale is preferred.

• Experience in supporting DAM migrations or post-acquisition content integrations is preferred.

• Training or certification in DAM, taxonomy, metadata, or information governance is preferred.

• Knowledge of copyright, licensing, permissions, and digital rights management practices is preferred.

• Familiarity with information architecture and data-quality management concepts is preferred.

• Familiarity with documentation and metadata requirements for AI-generated and AI-edited assets is preferred.

🏝️ Benefits

• Freedom to Work program: Set your own schedule and location (as appropriate).

• Principal program: Earn the opportunity to become an owner of the firm.

• Flexible paid time off/vacation.

• Career development and learning and growth opportunities.

• Health, life, vision, and dental insurance.

• Paid sick time.

• Retirement plan.

• Fitness reimbursement.

• Pet insurance.

• Identity protection.

• Technology stipend.

• Employee assistance program.

• Competitive pay.