Digital Account Executive

This is a fully remote position, open to applicants in Australia.

📋 Description

• Engage and convert warm inbound leads through various digital channels, including email, chat, social media, and webinars.

• Analyze data to identify obstacles and areas for improvement.

• Conduct discovery calls and product demonstrations that foster genuine conversations rather than traditional sales pitches.

• Manage the entire sales cycle from initial contact to paid conversion, with a goal to achieve full quota within the first 90 days.

• Increase revenue from existing clients through upselling and cross-selling of Kinatico Compliance and Kinatico CVCheck services.

• Ensure accurate and up-to-date pipeline management in your CRM to keep track of progress and identify areas needing attention.

• Quickly and decisively eliminate unqualified leads to maintain focus on accounts that demonstrate a genuine fit and intent.

• Utilize AI tools to extract insights from customer interactions and continuously refine your approach.

• Collaborate closely with the Customer Experience team to guarantee a smooth transition and a customer journey that leads to positive NPS outcomes.

• Work in partnership with Marketing & Product teams to relay market observations, including customer purchasing behavior, motivations, and resonating factors.

• Convey customer requirements, objections, and emerging trends to inform the Product roadmap.

⛳️ Requirements

• 3–5 years of experience in SMB B2B SaaS or technology sales, with a preference for full-cycle experience.

• A natural connector who makes conversations enjoyable and knows how to advance discussions with warmth and purpose.

• Skilled at asking insightful questions, actively listening, and leading with curiosity before presenting a pitch.

• Comfortable conducting product demonstrations and translating features into meaningful outcomes for each buyer.

• Self-managed and disciplined, taking ownership of your pipeline and results without needing constant oversight.

• Boundless curiosity and a willingness to experiment with new approaches.

• Your passion for your work is evident and infectious.

• Proficient in using CRM platforms to manage your pipeline and report on activities.

• Familiar with using AI tools to enhance efficiency, extract insights, and engage customers effectively.

• Knowledge of Compliance, RegTech, HR Tech, or workforce management technology is a plus.

🏝️ Benefits

• Flexible and supportive work environment.

• A culture focused on development and recognition.

• Opportunity to work for an ASX listed company that is a recognized leader in Reg-Tech.