DevOps Lead

This is a fully remote position, open to applicants in Connecticut, +3 more states.

📋 Description

• Take charge of optimizing deployment, CI/CD pipeline, environment management, and release management across Salesforce and integrated business systems platforms.

• Lead security operations encompassing observability, monitoring, incident response, reliability, and scalability.

• Oversee relationships with security vendors, manage SLAs, monitoring services, and alerting processes.

• Facilitate collaboration among software development, security, and IT operations teams.

• Manage tools and AI capabilities that enhance deployment, testing, and operational activities.

• Develop strategies for branching, releases, and environment promotions.

• Integrate security and compliance controls into pipelines in collaboration with platform and data architecture functions.

• Define, monitor, and enhance DevSecOps and quality KPIs.

• Direct security incident responses and post-incident evaluations, including root-cause analysis and remediation efforts.

• Govern environments and sandboxes, focusing on data seeding, refresh strategies, and access controls.

• Collaborate with Salesforce Platform Architecture & Delivery and Data & Marketing Technology Architecture to ensure alignment in release governance, architectural standards, and quality expectations.

• Report directly to the VP of Business Systems.

⛳️ Requirements

• A minimum of 6 years of experience in DevOps/DevSecOps, release engineering, and site reliability, with a proven track record of leading practices, standards, and teams.

• A Bachelor’s degree in Computer Science, Information Systems, or a related discipline, or equivalent professional experience.

• Proficient in building and optimizing CI/CD pipelines, as well as deployment automation and environment/release management.

• Experience in managing security operations, including observability, monitoring and alerting, incident response, and reliability and scalability practices.

• Skilled in using DevOps and release management tools, such as Salesforce DevOps Center, Copado, Gearset, Git-based workflows, or similar technologies.

• Familiarity with observability and monitoring platforms like Datadog, Splunk, New Relic, or equivalent.

• Proven ability to foster collaboration among software development, security, and IT operations teams.

• Experience in leveraging AI and automation to expedite deployment, testing, and operational processes.

• Strong grasp of security and compliance practices, including access control, secrets management, and data governance.

• Excellent problem-solving, critical thinking, and communication skills.

• Preferred: experience in QA strategy and test automation, including automated test frameworks and quality gates.

• Preferred: background within the Salesforce ecosystem and familiarity with Salesforce-specific deployment and testing tools.

• Preferred: relevant certifications, such as Salesforce DevOps/Platform, AWS or Azure DevOps, Certified Kubernetes, Security+, or CISSP.

• Preferred: experience with infrastructure-as-code and cloud platform operations using AWS, Azure, or GCP.

• Preferred: experience in regulated, high-availability, or high-traffic environments.

• Preferred: experience in live events, sports, hospitality, or media industries.

🏝️ Benefits

• Short- and long-term incentives, as applicable.

• Opportunities for growth and development.

• Comprehensive health care coverage.

• Retirement plan options.

• Vacation and additional paid time off.

• Various additional offerings.

• Occasional travel for onsite support, projects, leadership offsites, workshops, and training/conferences/events.