DevOps Engineer

This is a fully remote position, open to applicants in Maryland, +1 more state.

📋 Description

• Provide support for DevOps activities involving web-based applications, learning management systems, and associated enterprise platforms.

• Assist in the deployment, configuration, monitoring, and upkeep of development, test/staging, and production environments.

• Ensure reliable system functionality through monitoring, troubleshooting, incident assistance, and performance evaluation.

• Collaborate with developers, system administrators, cybersecurity personnel, and program teams on system upgrades and releases.

• Automate processes related to deployment, configuration, testing, reporting, and operational support.

• Aid in release management, encompassing build coordination, deployment planning, validation, rollback planning, and post-release assessment.

• Maintain secure and stable application environments that adhere to federal security, privacy, and operational standards.

• Support cloud-based or hybrid-cloud operations, focusing on environment readiness, connectivity, storage, and performance.

• Lead efforts in vulnerability remediation, manage patch coordination, implement configuration updates, and uphold technical documentation.

• Synchronize and verify data and functionality across development, staging, and production environments.

• Resolve production issues, user-impacting system challenges, and application performance concerns.

• Keep operational documentation, deployment records, configuration logs, and standard operating procedures up to date.

• Foster continuous enhancements of DevOps workflows, system reliability, deployment quality, and operational effectiveness.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, or a related discipline; equivalent experience may be taken into account.

• Minimum of 4 years of experience in supporting DevOps, systems operations, application deployment, cloud operations, or similar technical environments.

• Experience in supporting web applications, enterprise platforms, or learning management systems across development, staging, and production settings.

• Proficient understanding of deployment processes, release coordination, configuration management, and operational monitoring.

• Familiarity with cloud-hosted or hybrid-cloud application environments.

• Proven experience in troubleshooting system, application, connectivity, performance, or deployment-related challenges.

• Knowledge in secure operations, vulnerability remediation, patching, and configuration control.

• Capability to collaborate effectively with development, cybersecurity, infrastructure, and program teams.

• Strong skills in documentation, communication, and problem-solving.

• Ability to manage multiple priorities and fulfill operational requirements in a remote setting.

• Preferred experience in supporting federal, healthcare, or regulated IT environments.

• Preferred knowledge of AWS, cloud migration initiatives, or hybrid-cloud operations.

• Preferred familiarity with CI/CD concepts, automation tools, scripting, or infrastructure support methodologies.

• Preferred experience in application monitoring, log analysis, alerting, or performance management tools.

• Familiarity with privacy, security, or compliance mandates in federal environments is a plus.

• Preferred experience in supporting Agile, DevSecOps, or collaborative delivery settings.

• Relevant certifications such as AWS, Azure, Security+, Linux, DevOps, or cloud-related certifications are advantageous.

• Must be local to DC, MD, or VA.

• Willingness to travel occasionally to Baltimore, MD and Greenbelt, MD.

🏝️ Benefits

• 15 days of paid time off (PTO).

• 11 paid holidays.

• Medical Insurance with three options, including HSA with a $600 employer contribution.

• Dental Insurance with no age limit for orthodontics.

• Vision Insurance through EyeMed with in- and out-of-network coverage.

• Short-Term and Long-Term Disability coverage with 100% premium support.

• Life insurance and AD&D with 100% premium support.

• Supplemental Life Insurance.

• Availability of Critical Care and Accident Insurance.

• Pet Insurance through Nationwide.

• Employee Assistance Program.

• 401(k) plan with enrollment from day one.

• 4% company deferral.

• $1,500 annual training budget.

• $1,500 referral bonus.

• Eligibility for annual merit and discretionary bonuses.

• Flexible work arrangements.