DevOps Engineer

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Evaluate customer needs related to software components, availability, security, and performance.

• Create and document comprehensive cloud hosting systems, covering capacity planning, instance selection and allocation, and network design.

• Provide cost estimates for proposed system designs.

• Install, configure, and test cloud resources.

• Implement automation and configuration management to guarantee repeatability and traceability of changes.

• Diagnose issues related to hardware, software, networks, and operating systems.

• Safeguard system integrity and security by utilizing controls and monitoring tools.

• Deliver written assessments and recommendations for continuous improvement.

• Oversee systems, assess performance, optimize systems, and strategize for future growth.

• Design and execute load and stress tests; record results and troubleshoot infrastructure problems.

• Elevate documented application issues to the development team.

• Maintain internal systems and documentation for customer deployments.

• Collaborate with project managers, technical consultants, software architects, and developers.

• Validate infrastructure deliverables against requirements and document technical transitions.

• Address support tickets and incidents in line with SLA commitments.

• Establish best practices, operational policies, and procedures.

• Develop, document, and test disaster recovery protocols.

• Enhance job knowledge through education, professional publications, networking, and engagement with professional organizations.

⛳️ Requirements

• Must reside in Brazil.

• Submit a resume in English as a PDF.

• Possess advanced to fluent English communication skills.

• Have 4+ years of experience with Amazon Web Services (AWS).

• Experience in Linux and/or Windows systems administration; at least one is required.

• Familiarity with scripting; bash shell and Python are preferred, while PowerShell is acceptable.

• Understanding of TCP/IP networking and HTTP protocols.

• Experience with web accelerators, load balancers, reverse proxies, and CDNs.

• AWS expertise; experience with additional cloud providers is a plus.

• Willingness to engage in a 24/7 on-call rotation.

• Read and agree to the Corporate Values Statement.

• Share the company’s mission of helping people.

• AWS certifications or a willingness to obtain certification is advantageous.

• Interest in Generative AI technologies is a plus.

🏝️ Benefits

• Work fully remotely from home.

• Participate in a 24/7 on-call rotation with approximately one compensated shift per month.

• Opportunities for AWS certifications or willingness to get certified.

• Access to educational opportunities.

• Involvement in professional publications and participation in professional organizations.